L2/L3 Technical Support Specialist

Job Title L2/L3 Technical Support Specialist, Mobile Apps Online Partnerships Group Role Description As a Technical Support Specialist for Ad Mob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role, you will be working closely with the...

Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description (and additional job description) As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this...

Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description As a Technical Support Specialist for Ad Mob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role, you will be working closely with the...

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

### Job Description: L2 Technical Support **Responsibilities**: - Diagnose issues using logs, knowledge base, and support sources (covering front and backend). - Manage the life-cycle of help desk incidents. - Resolve issues based on support documents/knowledge base, particularly for system configurations and restarts. - Escalate to L3 support when...

**JOB HIGHLIGHTS** Local Malaysian only. 5-day work week with a hybrid working arrangement. Excellent growth and career advancement opportunities. Competitive remuneration package. Great MNC (energy sector) working culture. **RESPONSIBILITIES** **(1) Technical Support** ✍ Provide L2 or L3 support to users experiencing software issues. ✍...

**Responsibilities**: - Handling customer calls with English and Mandarin clients - Working in virtual teams distributed globally. - Working with desperate and demanding client groups. - Providing technical support on windows/ Linux based env. **Requirements**: - Mandarin language proficiency mandatory. - Experience of Managed File Transfer products...

Must have: As400- Silverlake / l2 support (minimum), to work in shifts as400,RPG, unix/linux, oracle or sql / shell scripting. Core banking or card (Credit card / debit card) exp - Bachelor’s degree of Computer Science or Engineering - Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service...

Windows Administrator (L2 L3 BAU Ops Support) with AD and GPO Active Directory(AD), GPO BAU Ops Support Build, Upgrade Good support experience and co-ordination skills Incident, Problem and Change Tasks Management Patching and Decommission SCCM and Vulnerability Mgmnt BAU Ops Support Build, Upgrade Patching and Decommission Good support experience...

**Title: Technical Support Engineer** **Mandatory Skills**: - Hands-on experience with Cisco networking technologies such as IOS-XR Router, IOS-XE, and Cisco routing products (ASR 9K, ASR9xx, NCS). - Proficiency in industry-standard routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, and basics of multicast. - Experience with...

Job SummaryWe are seeking a highly skilled IPTV Project Technical Specialist to join our team at TIME's group. The successful candidate will be responsible for supporting the expansion of IPTV and OTT infrastructure to meet business growth requirements.Key ResponsibilitiesChange Management: Ensure that IPTV method of procedures for change activities are...

**Role: Technical Specialist** **Location: Shah Alam, Selangor, Malaysia** **Contract - 12 Months** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems - Design...

**Job Summary: Cloud Ops Team Lead** We are seeking a highly skilled and experienced Cloud L3 Operations Team Lead to join our IT department. As the Team Lead, you will be responsible for leading a team of Level 2 Cloud Operations Engineers who specialize in managing and resolving complex cloud infrastructure incidents and problems. You will collaborate...

**MandatorySkills**: Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical. Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of...

about the companyWe are partnering with world's top consulting firm with establishment of more than 200 years in the market. With a total revenue of more than $ 70 billion a year, they employ more than 500,000 employeees globally from more than 150 countries. Surely you wont want to miss out this great opportunities for a better and more secured careerabout...

L2 (3-5 years) Role: Application Maintenance/ Production Support (L3) Type of Work - L3 support Mandatory: *Language - Mandatory - Java Springboot - RHEL (or other equivalent Linux distro like SUSE Linux) - Experience 1. Prior experience in banking 2. Shell Scripting 3. Unix/Linux - Nice to have: 1. Application Servers: Oracle Weblogic, JBoss 2. Web...

Senior SAP ABAP/Integration ConsultantJoin our team as a Senior SAP ABAP/Integration Consultant and take advantage of this exciting opportunity to work with a world-renowned consulting firm with over 200 years of experience in the market.About the CompanyWe are a leading global consulting firm with a total revenue of over $70 billion annually and a global...

The Technical Assistant is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily He/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and devices. Experience...

Job Title: Resident EngineerTelekom Malaysia is seeking a highly skilled Resident Engineer to join our team. As a key member of our technical support team, you will be responsible for managing the Premium Service Desk for our L2 services, handling requests and complaints for our 24/7 operations, and ensuring service continuity as per the contract between...

**Requirements** - **Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome**: - Must be graduate from IT or Computer Science - Must have IT background - Need to have eagerness to learn and perform with commitment **Junior L2 Production Support** - Experience in programming languages such as JAVA/J2EE. - Experience in Unix...