Technical Support Specialist, Mobile Apps

1 month ago

Kuala Lumpur KLLevel, Malaysia Cognizant Full time

Technical Support Specialist, Mobile Apps:

Working hours: 1PM - 10PM

Role Description:

As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role you will be working closely with the sales teams on resolving their technical escalations, as well as with the Product Specialists Team (PSL) and the Ad Tech Sales Engineers Team (ATS) to escalate bugs, feature requests, and advanced technical challenges.

This includes working with external partners on technical product optimizations and issues (e.g. implementation issues, code performance, debugging), scaling solutions and processes, and positioning new products.

While in this role you will learn client ad monetization products (AdMob), develop technical expertise in mobile app monetization, and support sales and product strategies for driving adoption and growth. Lastly you'll learn how to work with partners and cross-functional teams.

Responsibilities:

  • Build expertise around mobile app ad monetization products and implementations (Android, iOS, Unity)
  • Resolve product and technical escalations from sales teams and develop solutions to scale support.

Minimum Required Skills in Role:

  • Bachelor's degree in Computer Science or related technical field or equivalent practical experience
  • Experience with coding in either Java (creating/troubleshooting Android Apps) and/or Swift and/or Objective C (creating/troubleshooting iOS Apps)
  • Ability to troubleshoot implementation issues and surface potential root causes of bugs.
  • Ability to translate technical concepts to non-technical audiences (and vice versa).
  • Ability to interact effectively with external customers to understand needs and position products.

Preferred qualifications:

  • Experience in App Development - Strong Advantage
  • Experience developing with Unity Game Engine - Strong Advantage
  • Experience working with SQL
  • Proficiency in implementing AdMob ads in Android, iOS, and Unity.
  • Experience with Firebase advanced features (remote config, A/B test….)

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

#LI-CTSAPAC

  • Technical Support Specialist, Mobile Apps

    1 month ago

    Kuala Lumpur, KL-Level, Malaysia Cognizant Full time

    Technical Support Specialist, Mobile Apps: Working hours: 1PM - 10PM Role Description: As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role you will be working closely with the sales teams on...

  • L2/l3 technical support specialist

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Title L2/L3 Technical Support Specialist, Mobile Apps Online Partnerships Group Role Description As a Technical Support Specialist for Ad Mob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role, you will be working closely with the...

  • L2/L3 Technical Support Specialist

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description (and additional job description) As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this...

  • L2/L3 Technical Support Specialist

    1 month ago

    Kuala Lumpur, Malaysia Cognizant Full time

    Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description (and additional job description) As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In...

  • L2/l3 technical support specialist | kuala lumpur, my

    4 weeks ago

    Kuala Lumpur, Malaysia Cognizant Full time

    Job Title L2/L3 Technical Support Specialist, Mobile Apps - Online Partnerships Group Role Description As a Technical Support Specialist for Ad Mob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role, you will be working closely with the...

  • Mobile App Develop

    3 months ago

    Kuala Lumpur, Malaysia Five Leaf Clover Technology (Malaysia) SDN. BHD. Full time

    **Requirement Analysis**: Collaborate with stakeholders to understand project requirements, user needs, and business objectives. Translate requirements into technical specifications and project plans. - **Testing and Debugging**: Conduct unit tests, integration tests, and acceptance tests to ensure the quality and reliability of the mobile app. Identify and...

  • Mobile App Developer

    3 months ago

    Kuala Lumpur, Malaysia ABS Innovations Sdn Bhd Full time

    ABS is requiring for Mobile App Developer to join the Team to meet the needs of the fast-growing demand of software development. As part of our development Team, you are responsible to design, develop, testing and maintenance for range of products. - **The Duties & Responsibilities**_ - Develop and maintain mobile app development plans, outline project...

  • Flutter Mobile App Developer

    4 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Seer Sdn Bhd Full time

    **About the job Flutter Mobile App Developer**: **Position: Flutter Mobile App Developer** **Salary Up To RM7500** **Location: Kuala Lumpur** **Job Descriptions**: - Develop backend APIs and integrate with databases and external services to support frontend functionality. - Stay up to date with the latest Flutter updates, industry trends, and best...

  • Mobile App Developer

    3 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    Our client specialised in a smart energy management company brought to you by a global solar leader. Through its work with utilities, businesses, local communities, and governments, it helps to meet the rising demand for affordable, reliable and sustainable energy. Get ready for an electric future as our client smart ecosystem connects to solar power, EV...

  • Flutter Mobile App Developer

    4 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Seer Sdn Bhd Full time

    **Position**: Flutter Mobile App Developer Salary Up To RM7500 **Location**: Kuala Lumpur **Job Descriptions**: Develop backend APIs and integrate with databases and external services to support frontend functionality. Stay up to date with the latest Flutter updates, industry trends, and best practices, and integrate them into the development...

  • Mobile App Developer

    3 months ago

    Kuala Lumpur, Malaysia E-Globex sdn bhd Full time

    **Responsibilities & Roles**: - Developing new features and user interfaces from wireframe models - Fixing bugs and performance problems - Writing clean, readable, and testable code - Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions - Cooperate and work closely with IT Operation...

  • Mobile App Developer

    3 months ago

    Kuala Lumpur, Malaysia Powerverse Development Ltd Full time

    **About Us**: At Powerverse, we are empowering people and communities to run their lives on sustainable new energy with ease. Our teams Build Products that Matter, and we value being Bold, Responsible, and Trusted. Powerverse is a leader in the growing Energy Management market and is owned by Lightsource bp. We are repowering a smart, connected, electric...

  • Mobile App Developer

    3 months ago

    Kuala Lumpur, Malaysia Powerverse Full time

    **About Us**: At Powerverse, we are empowering people and communities to run their lives on sustainable new energy with ease. Our teams Build Products that Matter, and we value being bold, responsible, and trusted. Powerverse is a leader in the growing Energy Management market and is owned by Lightsourcebp. We are repowering a smart, connected, electric...

  • Mobile App Developer

    2 weeks ago

    Kuala Lumpur, Malaysia Powerverse Full time

    **About Us**: At Powerverse, we are empowering people and communities to run their lives on sustainable new energy with ease. Our teams Build Products that Matter, and we value being Passionate, Curious and Connected. Powerverse is a leader in the growing Energy Management market and is owned by Lightsourcebp. We are repowering a smart, connected, electric...

  • Ios Mobile App Developer/ Android Mobile App

    3 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Seer Sdn Bhd Full time

    **Position: Mobile App Developer (iOS/Android)** **Salary Up To RM11000** **Location: Kuala Lumpur** **Job Descriptions**: - Develop and maintain both cross‐platform mobile solution for IOS or Android. - Stay up‐to‐date with new mobile technology and best practices - Develop and perform testing on developed modules. **Requirements**: - At least 4...

  • Mobile App Developer

    4 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Seer Sdn Bhd Full time

    **Position**: Mobile App Developer (iOS/Android) Salary Up To RM15000 **Location**: Kuala Lumpur **Job Descriptions**: Develop and maintain both cross‐platform mobile solution for IOS or Android. Stay up‐to‐date with new mobile technology and best practices Develop and perform testing on developed modules. **Requirements**: At least 4 years of...

  • iOS Mobile App Developer

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEER S&R Full time

    Job Title: iOS Mobile App DeveloperAt SEER S&R, we are seeking a highly skilled iOS Mobile App Developer to join our team.Key Responsibilities:Design, develop, and maintain cross-platform mobile solutions for iOS.Contribute to the concept, design, build, test, release, and application support of mobile apps.Stay up-to-date with new mobile technologies and...

  • Mobile App Developer

    4 months ago

    Kuala Lumpur, Malaysia ELITEZ & ASSOCIATES PTE. LTD. Full time

    Job Highlight - Friendly environment - Attractive remuneration package - Fast-growing IT Company **Responsibilities**: - l Develop and maintain cross-platform mobile solutions for iOS and Android platforms. - l Stay updated with the latest mobile technology trends and best practices. - l Conduct thorough testing and debugging of developed modules to...

  • Mobile App Tester

    3 months ago

    Kuala Lumpur, Malaysia Virtusa Full time

    Technical - Familiar with mobile App testing process - Familiar with API proxy tools like Charles Proxy - Familiar with mobile debugging tool, like ADB - Good coding skill with Pytest - Basic Linux/Unit & Git knowledge - Experience in mobile UI and API test automation - Industrial - CS/CS equivalent education. Bachelor and/or above - At least 2 years of...

  • Mobile Apps Developer

    3 months ago

    Kuala Lumpur, Malaysia Elitez Group of Companies Full time

    Engage in all project phases, from conceptualization and design to coding, testing, deployment, and ongoing maintenance. - Stay abreast of the latest advancements in mobile technology and adhere to industry standards. - Actively seek opportunities to improve the efficiency of the mobile app. **Job Requirements**: - Minimum 3 years of experience in mobile...