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Customer Relationship Management Executive

5 months ago

Penang Island, Malaysia Randstad Malaysia Full time

about the company
Your future employer is a reputable shopping mall at Penang. The mall marketing team is looking for a dynamic and experienced Customer Relationship Management Executive to join our marketing team.


about the job

  • Use CRM systems to manage new and existing customer relationships.
  • Develop ideas to meet customersâ needs and enhance satisfaction.
  • Plan and implement impactful marketing campaigns for events and promotions in alignment with company objectives.
  • To assist in the implementation of tenants' events, exclusive promotions, mobile app offers, reviews and referrals.
  • Collaborate with tenants, contractors, and event companies for the successful execution of projects.
  • Coordinate above-the-line and below-the-line communication for mall's events and promotions.

    skills and experience required

    • Bachelor's degree in Marketing, Business Administration, or related field.
    • Min. 1 year of CRM Loyatlty Programme.
    • Expereinced in CRM Loyatlty Programme will be an added advantage.

      culture and benefits

      Your future employer is financially strong and growing rapidly in recent years with a strong portfolio of completed, ongoing and future projects secured. They have a good work environment, with a trusting and supportive management team. They reward their employees generously for good performance and emphasise personal growth for each employee.

      how to apply

      The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, only shortlisted candidates will be contacted.

      skills

      no additional skills required

      qualifications

      no additional qualifications required

      education

      Associate Degree/Diploma