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F&b Manager

3 months ago

Johor Bahru, Johor, Malaysia KCC HOTELS & RESORTS SDN BHD Full time

Responsibilities:

  • Manage all F&B and daily operations within budgeted guidelines and to the highest standards.
  • Preserve excellent levels of internal and external customer service.
  • Identify customers' needs and respond proactively to all of their concerns.
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel.
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
  • Planning menus for various outlets in consultation with chefs and restaurant managers.
  • Designing and implementing sales promotional activities to achieve the revenue target.
  • Establish targets, Incentive and schedules.
  • Comply with all health and safety regulations.
  • Report on management regarding sales results and productivity.

Requirements:

  • Diploma or Degree holder in Hospitality Management or equivalent.
  • Minimum of 5 years experience as Head of Food & Beverage in a 4 / 5star category hotel or individual restaurants with high standards.
  • Working knowledge of mathematics.
  • Familiar with computer systems.
  • Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills.
  • Strong leadership, people management and training, and planning skills.
  • Guest oriented and able to confidently build and exceed service standards.
  • Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
  • Strong interpersonal skills and attention to details.
  • Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction.
  • Good command in English, both verbal and written to meet business needs. Knowledge in other languages will be an added advantage.
  • Able to work under pressure and deal with stressful situations during busy periods.
  • Willing to relocate to Johor.

Job Types:
Full-time, Permanent

Salary:
From RM6,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Budget Control: 5 years (preferred)

  • F&B Management: 5 years (preferred)

License/Certification:

  • Food Handling (preferred)