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Senior Network Engineer

3 months ago

Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

Special Requirements (if any):

Shift working time or non-working time standby may be scheduled, and per location request, short term domestic or overseas travel may be required Shift/standby allowance and travel expenses are to be determined case by case

Job Description:

  1. Provide remote or onsite technical support for Company projects, in pre-sales, implementation and post-sales phases.
  2. Perform onsite or remote technical service of solution consultant, project delivery, routine technical support for existing projects, as well as handling urgent business requests and issues from customers
  3. Compose and maintain technical documents and reports as required
  4. Per project need, short term travel to customer location (domestic or overseas) may be required

Job Requirements:

  1. 5+ years of work experience in middle or large-scale IT network planning, maintenance, tunning, and troubleshooting
  2. Fluent in English listening, speaking, reading, and writing, favourable Mandarin listening and speaking, normal reading and writing Mandarin at least can handle daily work
  3. Solid knowledge and rich experience in ICT (internet communication technology), such as network device, TCP/IP protocol and routing switching, global networking, optimization and acceleration, and etc.
  4. Able to lead the team for service delivery and problem solving, able to provide expert support to other engineers
  5. Good customer focus, service awareness, communication, and coordination skills
  6. SD-WAN knowledge and experience is a plus
  7. Work experience in global or local leading ICT companies is a plus
  8. Experience of working with China companies is a plu