Current jobs related to Chat Support - Kuala Lumpur, Kuala Lumpur - LTS Search

  • 1. Customer Support

    3 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Malaysia Sdn. Bhd. Full time

    [Positions available]Customer support (European hotel booking site / English and Japanese support)Customer support (American e-commerce site / Japanese support only)[Employment status] Full-time employee[Job description]We are currently recruiting for a customer support position. There is a training system in place after joining the company, so even...

  • Customer Support Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Emerald Zebra Full time

    {"title": "Customer Support Specialist", "description": "Emerald Zebra: A Leading Global BrokerAt Emerald Zebra, we are committed to providing exceptional trading conditions, award-winning customer service, and over 19 years of industry experience. Our client is a well-established multi-regulated Australian broker offering traders access to CFDs across...

  • Technical Support Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Prometric Ireland Limited. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving complex technical issues, and ensuring a high level of customer satisfaction.Key...

  • Customer support specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

    Job Summary : We are seeking a dedicated Customer Support Specialist who is fluent in Arabic , Korean or Indonesian to join our dynamic team. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities :Respond to customer...

  • Customer support specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Job Expert Sdn Bhd Full time

    Job Summary:We are seeking a dedicated Customer Support Specialist who is fluent in Arabic , Korean or Indonesian to join our dynamic team. The successful candidate will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:Respond to customer...

  • Customer Support Specialist

    23 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Emerald Zebra Full time

    Customer Support SpecialistEmerald Zebra is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving their queries, and ensuring their overall satisfaction with our services.Key...

  • Technical Software Support

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the roleTechnical Software Support responsibilites:• Address and resolve customer issues related to our accounting software through phone, email, and chat support. • Perform detailed analysis to identify the root cause of problems and provide clear, effective solutions. • Communicate effectively with customers of varying technical expertise,...

  • Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Emerald Zebra Full time

    About Emerald ZebraWe are a leading financial services company offering traders access to a wide range of financial products. Our commitment to transparency, cutting-edge technology, and exceptional customer service has earned us a reputation as a trusted and reliable partner in the industry.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Cybersecurity Support Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fortinet, Inc. Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Support Engineer to join our team at Fortinet, Inc. As a Cybersecurity Support Engineer, you will play a critical role in providing technical support to our customers and partners throughout the APAC Region.Key ResponsibilitiesTechnical Support: Provide direct technical support via various channels...

  • Customer Support Specialist

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Emerald Zebra Full time

    Customer Support SpecialistEmerald Zebra is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving their queries, and ensuring their overall satisfaction with our services.Key...

  • Trading Support Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    {"title": "Trading Support Role", "description": "Key ResponsibilitiesWe are seeking a skilled Trading Support professional to join our team. As a Trading Support Specialist, you will be responsible for handling CFD order inquiries, responding to customer calls and emails, and communicating order processing results with customers and sales teams.What You'll...

  • Cybersecurity Support Engineer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fortinet, Inc. Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Support Engineer to join our team at Fortinet, Inc. As a key member of our support team, you will play a critical role in providing technical assistance to our customers and partners across the APAC Region.Key ResponsibilitiesProvide expert technical support via phone, chat, and web-based systems to...

  • Ortho Customer Support Specialist, APAC

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Straumann Full time

    Summary The Straumann Group is looking for a highly motivated and experienced Customer Support Representative to join the Asia Pacific Orthodontic team. This position operates within the Customer Success department which is supporting the local entities who are communicating and connecting with our customers. Every day we work to provide excellent service...

  • Technical Support Engineer

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Logicalis, Inc. Full time

    Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer...

  • Game lovers are welcome America's largest mobile game company player support

    5 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Malaysia Sdn Bhd Full time

    [Business content]・Use the chat function to respond to player inquiries・Achievement of KPIs・Prompt and professional response always from the player's perspective・Sharing ideas to improve services from a player's perspective・Building friendly relationships with users[Recruitment background]We are recruiting initial members for a new large-scale...

  • Trading Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Administrative Support RoleTIME's Group is a global financial services company with a focus on FinTech. With our diverse business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, TIME's Group has provided clients with comprehensive products and...

  • Senior Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ServiceRocket Full time

    About ServiceRocketWe are a global tech-enabled services company headquartered in Palo Alto, California, dedicated to accelerating the growth of our clients. Our purpose is to be the single most reliable partner in their journey. At ServiceRocket, we are committed to the development of every team member and the trust of every customer.With over 20 years of...

  • Performance Lead, Partner Service

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Job Description**Key Responsibilities:****Serve as the primary point of contact** between Time's Group and our Business Process Outsourcing (BPO) partners in the Asia Pacific region, ensuring seamless communication and collaboration.**Ensure BPO partners are well-informed** about all new process updates, features, and information released by our Central...

  • Quality Analyst

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Summary To assure the Customer Service teams are in compliance with the company standards by monitoring calls, chats and emails, also creating and analyzing reports to generate actions. The primary objective is to assist management with discovering areas of improvement for processes and customer experience in the technical support teams. Key...

  • Customer service executive

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Jobstore Group Full time

    Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist clients with job posting questions and issues, providing solutions and support. Manage and resolve customer complaints effectively, aiming for high satisfaction. Process job postings, update job listings, and maintain accurate records....

Chat Support

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

Company Description


Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team.

The organization strives to build globally competitive teams and understands that skills matter more than borders.

Role Description
This is a full-time on-site role in Kuala Lumpur for a Chat Support - Mandarin Speaker (Fresh Graduates). The role entails providing customer support and handling live chats in Mandarin with proficiency and accuracy. The role involves working in shifts and adhering to the company's policies and procedures.

Designation:
Chat Support - Mandarin Speaker

Location:
Menara Bangkok Bank (accessible to public transport - Monorail Bukit Nanas & LRT Dang Wangi)

Working Days:
Monday to Friday (if working during offday/restday will get OT)

Working hours:
Rotational Shift

  • 7am 4pm
  • 2pm 11pm
  • 10.30pm 7.30pm

Salary:
RM4,00 - RM4,500 (basic) + shift allowance
- ______________________________________________

Responsibilities:

  • Respond to B2B issues and questions relating to the services we offer
  • Liaise with technology departments both in house and third party, on technical issues relating to customers and products
  • Monitor website availability and functionality, alerting the necessary parties when performance or accessibility is affected in any way
  • Responsible in solving customer enquiries and problems
  • Handling customer feedback and forwarding it to the respective department

Requirement

  • Fluent in Mandarin, with excellent reading, writing, and communication skills
  • Excellent customer service skills with a keen attention to detail
  • Ability to work in a fastpaced environment and multitask effectively
  • Good problemsolving and analytical skills
  • Ability to learn and adapt to new technologies or tools quickly
  • Previous experience in customer service or support role is preferred but not required
  • Bachelor's degree or equivalent experience in a related field is preferred

FRESH GRADUATES ARE WELCOME TO APPLY

Job Types:
Full-time, Permanent, Fresh graduate

Salary:
RM4, RM4,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Meal allowance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Application Question(s):

  • Are you able to start immediately?

Education:

  • Diploma/Advanced Diploma (preferred)

Language:

  • Mandarin (preferred)