Japanese Speaker

1 month ago


Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Malaysia Full time

【ポジション】 カスタマーサポートエージェント

【求人の詳細】

・クロスボーダーECサイトのカスタマーサービスを担当
・顧客からの問い合わせに迅速に対応
・顧客の苦情を処理し、問題をトラブルシューティング
・複雑な問題を適切なチームや上司にエスカレーション
・プロフェッショナルで礼儀正しい態度を維持し、高品質なサービスと顧客満足を確保
・やり取り、取引、問い合わせ、苦情の詳細を指定されたソフトウェアやシステムへ記録
・ロジスティクス、営業、製品部門などのクロスファンクショナルチームと協力し、顧客の問題を解決
・Eコマース製品、プロモーション、ポリシー、手順について最新の情報を保持

【本ポジションの魅力】
・海外未経験でもインターナショナルな環境でのキャリア形成が図れる
・人気の日勤、土日休み
・社内コミュニケーションレベルから語学力のブラッシュアップが出来る
・ワークライフバランスが整備された勤務形態・職場環境
・首都クアラルンプール中心地の多文化・活気ある地域での勤務

【勤務時間】
月-金 9:00-18:00(土日休み)

【面接】
全2回(渡航不要、オンライン面接)
※面接官は非日本語話者なので英語で進められます

【必須条件】
・短大卒以上
・日常生活レベル以上の英語力(社内公用語・研修は英語)
・N2レベル以上〜ネイティブの日本語スキル
・カスタマーサポート/コールセンター等の業務経験がある方歓迎
・外国籍の方と一緒に業務することに抵抗がない方



  • Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    {"The Role": "We are seeking a talented and enthusiastic Japanese Marketing Coordinator to join our marketing team. In this role, you will be responsible for translating all marketing materials from English to Japanese, providing customer support in Japanese, sourcing for Japanese influencers and bloggers and working with them to create new content or...

  • Marketing Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Japanese Marketing Coordinator to join our marketing team at Comfort Works, a globally recognized E-commerce brand. As a key member of our team, you will be responsible for translating all marketing materials from English to Japanese, providing customer support in Japanese, sourcing for Japanese...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    About the RoleComfort Works is seeking a highly skilled and dedicated Customer Experience Officer to enhance our customer experiences for the Japanese market. As a key member of our team, you will be responsible for tracking customer interactions, addressing customer queries, and identifying ways to improve our customer services.Key ResponsibilitiesCustomer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time

    Senior Administrative Executive - Japanese Speaker**Key Responsibilities:**• Provide general secretarial duties, including managing meeting schedules, reports, call screening, travel arrangements, and other administrative matters.• Act as a translator during meetings, calls, and business engagements, ensuring seamless communication between parties.•...

  • Japanese Speaker

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Malaysia Full time

    【ポジション】 カスタマーサポートエージェント...

  • Japanese Speaker

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Malaysia Full time

    【ポジション】Web Content Manager 【求人の詳細】グローバルECサイトにおけるコンテンツ管理の担当 ・商å"ç"»åƒãæ›...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd Full time

    Job Function Sales(Corporate), Other(Sales) Industry Publishing/Printing/Advertising/Broadcasting Job Description Maintaining a few existing client's accounts and also developing new clients for the Out of Home campaign etc. Will be supported by the internal digital marketing team if the client also requires an online campaign. - Prepare and provide business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Comfort Works Full time

    About the RoleComfort Works is seeking a highly skilled and dedicated Customer Experience Officer to enhance our customer experiences for the Japanese market. As a key member of our team, you will be responsible for tracking customer engagement, addressing customer queries, and identifying ways to improve our customer services.Key ResponsibilitiesCustomer...

  • Language Specialist

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time

    {"h1": "Customer Experience Specialist - Language Support", "p": "We are seeking passionate and confident English and Japanese speakers to bring our brand to life, create lasting relationships, and enhance the experience of our customers. As a Customer Experience Specialist, you will be responsible for providing exceptional service to our customers, handling...

  • Chat Support

    3 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Japanese Speaker Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year...


  • Kuala Lumpur, Malaysia KAALI HR SDN BHD Full time

    We are hiring for Live Streamer Support Japanese Speaker Location: Sunway Open to all nationality but wiling to come Malaysia to work. - Response to customer enquiries on live chat or phone - Communicate with customer to share about product **Job Requirement** - Native Japanese Speaker or non native japanese speaker only - Basic use of...

  • Chap Support

    4 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...


  • Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full time

    This is Niharika from Eteam Workforce Sdn Bhd. We are hiring for Japanese speakers to work with one of our clients. Below are the job details - Role - Chat Support - Japanese JLPTN1 / N2 Shift - 24/7 Type - Permanent role. Location - KL Sentral Languages - Japanese and English Qualification and Experience -Freshers and experienced can...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language Customer Service Manager Native speaker - **A leading BPO in KL is hiring Native Japanese CSR agents...

  • Admin Executive

    3 months ago


    Kuala Lumpur, Malaysia John Clements Full time

    Admin Executive (Japanese Speaker) - Job Description - Since they are start-up company and Japanese MD is new to Malaysia, this position will handle a variety of tasks including translator task. - Food vender management - Invoice process - Office contract/management - Create documents/materials & Prepare presentation - Be a window person to do communication...


  • Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **23085** **Position Title** - Studying Abroad Coordinator(Japanese Speaker) **Industry** - Consulting(Business and Management) - Support for Malaysian universities' enrollment of Japanese students: - ・Awareness and guidance for Japanese students and their parents through online marketing, including utilization of our own YouTube channel. -...

  • Chat Support

    3 months ago


    Kuala Lumpur, Malaysia Language Talent Solutions Full time

    Designation: Chat Support (Japanese Speaker) Location: KL Sentral Working hours: 24/7 rotational shift **Requirements**: - Local Malaysians with JLPT N1 or N2 - Fresh graduates welcomes - Diploma with at least 1 year customer service experience **Responsibilities**: 2. Understand customer inquiries and direct them to the appropriate support channel. 3....

  • Sales Support

    3 months ago


    Kuala Lumpur, Malaysia John Clements Full time

    Visit hair salons ,spas and dealer with sales Translate from English to Japanese during meeting Translate product materials sent from Japan (Japanese-Chinese-English) Help to promote and sell the products Build strong relationships with potential and existing clients Understand products well to provide solutions and recommendations Participate in shows...

  • Customer Service

    3 months ago


    Kuala Lumpur, Malaysia Precision Communication Technology Full time

    Position: Customer Service Representative (Japanese Speaker) Location: Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur, Malaysia Training provided 5 working days (Monday to Friday) Key responsibilities - Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and...

  • Customer Service

    4 months ago


    Kuala Lumpur, Malaysia Language Talent Solutions Full time

    Position**:Customer Service - Japanese Speaker** Salary**:RM 6,000 - RM10,000** Working hours**:8 hour shift, 24/7 rotational (Mon-Sun)** Location**:Kuala Lumpur / Selangor** 1. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 2. Maintains customer records by updating...


  • Kuala Lumpur, Malaysia EVA Global Full time

    **EVA Global is hiring a Japanese** **Speaker** **Customer Service Specialist.** EVA Global is the leading electric vehicle managed services provider committed to maximizing the reliability, availability and accessibility of your charging network. We are the industry’s partner of choice for maximizing charger uptime and utilisation. With our API-first...


  • Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **22985** **Position Title** - Japanese speaker: General affair executive **Industry** - Healthcare/Medical/Biotechnology/Pharmaceutical - ・Manage store operations - ・Always be caring, compassionate, and professional. Manage store operations - ・Strive to solve problems and deliver results - ・Contribute to the development of employees'...

  • Marketing Assistant

    4 months ago


    Kuala Lumpur, Malaysia John Clements Full time

    Marketing Assistant (Japanese speaker) - Planning and implementation of visit to Japan promotion business in collaboration with travel agencies - Conducting presentations to promote travel to Japan at seminars and fairs - Attending travel seminars and events - Supporting travel agencies, sending travel agencies flyers, responding to inquiries - Interviewing...

  • Call Center Agent- Kl

    3 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan RF Sdn Bhd Full time

    **Call Center Agent - KL (Japanese speaker)** **Salary Range**: RM 5,500-RM7,500 **Language Allowance**: RM 1500 **Working hours**: 7.30 am-4.30 pm **Note: Work on Malaysian Public holidays with replacement off days can be utilized during Japan public holiday** **Responsibilities** - Answer phone calls and requests in a friendly and professional manner,...

  • Japanese Speaker

    3 months ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Job Title: Japanese Speaker - Customer Service (Special Project) Location: Kuala Lumpur Sentral, Malaysia. **Salary**: RM12,000 Language: Japanese + Eng (B2) Joining date: ASAP or with Notice period 1. Experience in emergency response or high-stress emergency communication center environments 2. Ability to clearly communicate with customers in a timely...


  • Kuala Lumpur, Malaysia Tekrecruiters Full time

    Requirement**:Degree/Diploma holder with B2B Sales and cold calling experience, preferably possess accounting experience (min 1 year)** Working Hours: Rotational Shift **(9 AM - 6 PM or 2 PM - 11 PM) and Weekends off** Salary**:RM3600-RM4000 + Sales allowance** + incentives as you hit your sales target Assessments: No assessments are required Japanese...


  • Kuala Lumpur, Malaysia Tekrecruiters Full time

    Requirement**:Degree/Diploma holder with B2B Sales and cold calling experience, preferably possess accounting experience (min 1 year)** Working Hours: Rotational Shift **(9 AM - 6 PM or 2 PM - 11 PM) and Weekends off** Salary**:RM3600-RM4000 + Sales allowance** + incentives as you hit your sales target Assessments: No assessments are required Japanese...

  • Chat Support

    4 months ago


    Kuala Lumpur, Malaysia growthfn Full time

    The Chat Support Representative - Japanese Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Japanese. The representative will work closely with team members to...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    ・Passenger Handling at KLIA ・Passenger Check in ・Passenger Boarding ・Passenger Baggage handling ・Passenger Meals ・Flight Operation **Requirement**: ・Diploma above in any major ・Years of experience: Fresh graduate/experience in any field (Japanese Speaker) ・Able to speak, read and write good Japanese speaking ・Willing to work at...