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Customer Service Consultant

4 months ago

Ioi Conezion Putrajaya Putrajaya Malaysia Ejen2u International Sdn. Bhd. Full time

Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
Enhance and improve current process.
Ensuring Customer Service satisfaction with clientsFollowing process and procedure of the Company.

Minimum Diploma or higher.
Preferably with outspoken personality.
Presentable outlook and personality.
With Customer Service experiene is added advantageComputer LiterateFresh graduate is encourage to apply too.

EPF, SOCSO includedMin 12 Days Annual Leave per yearWe provide medical coverage, You may claim up to the limit of your position