Sales Manager

5 months ago

Malaysia IMCD Full time

**Sales Manager - Beauty & Personal Care and Home Care, I&I**

Department: Sales - Beauty & Personal Care and Home Care I&I

Location: Petaling Jaya, Selangor

**Job Summary**

The Sales Manager is responsible for the organic growth and business development of Beauty & Personal Care and Home Care I&I business unit for the Malaysia market.

**Tasks and Responsibilities**

Organic Growth
- Lead all aspects of account management and new business development activities, including strategy development & tactical execution, setting account goals and objectives, and driving efforts to achieve them.
- Identifying key decision makers & develop strong relationship with customers to support retention and translate into new revenue opportunities, programs to retain and grow existing accounts.
- Ensure profitability of the business by achieving monthly sales targets & market share through direct selling & monitoring performance against targets and by securing business with new & existing customers.
- Develop organic growth with both existing and new customers. Manage adequately stocks adaptors (working capital) of the product line.
- Develop and implement segment-specific sales actions plan for the assigned markets to achieve order, revenue and margin projections through value-based solution selling.
- Lead and manage sales strategy formulation and execution for key accounts. Drive customized solutions manage and market opportunity pipeline.
- Act as primary point of contact between company and key customers, implement plans aimed at business retention and improve customer satisfaction.
- Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided to fulfil key customers' needs.
- Liaise with internal departments to maximize sales opportunities. Provide concise and adequate reporting and information-sharing on a regular basis. Maintain detailed customer profiling database and provide business analysis.
- Work closely with the respective Business Unit Manager to develop product portfolio and fill product gaps in the territory.
- Create network with local contacts at key potential new Principals to drive opportunities for regional business.
- Map respective markets, trends and needs in order to present business plans to potential new Principals.

Supplier Expansion
- ** **Work closely with the Principals and their Technical staff to pro-actively innovate and respond to market needs, implement improvement plans and solve problems. A key success factor of this job would be inter-personal skills and relationship building - both internally and externally.
- Drive regular reviews with existing key principals to ensure strategic alignment and constant mutual growth.
- Lead supplier expansion initiatives including the acquisition of new suppliers or new products/regions/markets of existing suppliers to fill portfolio gaps in close collaboration with the Business Unit Managers and Business Groups
- Research and identifies new markets that fits into the growth strategy defined for SEA region.

Digitalisation
- Establish a positive digitalization and support the implementation of tools like SalesForce, Einstein Analytics, MyIMCD as market leading B2B platform, Virtual visitor and a renewed IMCD website and/or other channels in close collaboration with the Digitalisation team.
- Helps direct development of customer-facing web platforms and digital experiences.

**Qualifications**
- ** **Degree in Chemistry or Chemical Engineering
- More than 5 years of working experience in the sales of specialty chemicals for Beauty & Personal Care and Home Care I&I industry
- Confident in leading technical discussions and be problem-solvers.
- Strong communication skills, presentation skills, interpersonal and networking skills
- Possess strong convincing power and ability to maintain and strengthen relationships with customers.
- Self-motivated and energetic personality

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