Contract Officer, Call Centre

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

We are seeking passionate and dedicated individuals to join our dynamic Call Centre team in Kuala Lumpur. As a Customer Service Officer with Sedgwick, you will play a vital role in delivering exceptional service to our customers.About the Role:Job Summary: To provide exceptional service to customers through timely and effective handling of inbound and...

Customer Service Officer (Call Centre) Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and...

Role DescriptionThis Customer Service Officer position is part of our dynamic Call Centre team in Kuala Lumpur. As a key member of the team, you will be responsible for:Handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance & Emergency Home Assistance across Malaysia.

'¢ To handle all incoming and outgoing calls efficiently and courteously as per the standards. '¢ Ensure all discretionary procedures are followed prior to transferring guest calls. '¢ All requests are to be entered into the call centre system and followed through until completion. '¢ Guest satisfaction to be checked by follow up reviews and calls to...

Contact Centre JobThe Contact Centre Consultant will play a vital role in ensuring that customer service standards are met. This includes handling customer enquiries, resolving complaints, and escalating complex cases to relevant parties.Main ResponsibilitiesHandle customer calls in line with contact centre standard operating procedures.Update customer...

List-ID: 102495079Today 16:44 **Job Description**: - Call Centre Assistant Tempat : B-01-13a, Damai Hillpark, Jalan Damai Perdana 6/1f, Bandar Damai Perdana, 56000 Cheras, Kuala Lumpur. Kelayakan: - Minimum Spm. - Kemahiran Komunikasi Yang Baik Terutamanya Bahasa Malaysia Dan Bahasa Inggeris. - Kemahiran Interpersonal Yang Baik Serta Celik Komputer. -...

Online booking & Customer enquiry i. Handle inbound calls from clients regarding to set their appointment and enquiry. ii. Deliver consistent advice and support to customers on our services in accordance with the company’s service standards and quality objective. iii. To provide customer service satisfaction in call handling and provide accurate...

I am excited to contribute my strengths and proficiency in teamwork toward your team efforts. As an extroverted and personable communicator with a proven track record in Creativity skills, my focus on building strong professional relationships has been a valuable asset throughout my career. Pay: RM1,130.45 - RM4,509.87 per month **Education**: - STM/STPM...

List-ID: 96545715Today 09:50 **Job Description**: - JAWATAN KOSONG BANK EXECUTIVE KUALA LUMPUR Assalamualaikum, saya Encik Yunus dari HR Department, Sesi interview akan dibuat secara online sahaja melalui zoom UNTUK PENDAFTARAN SESI TEMUDUGA: 1) Nama penuh anda: 2) Umur anda: 3) Kelayakan sijil anda: sila WHATSAPP maklumat anda tersebut kepada saya Encik...

Position: Call Centre Trainer Project : Social Media & Ecommerce Account Type: 1 year renewable contract Location: Public Bank 2, Raja Chulan Time : Office Hours, Monday to Friday Qualification: - Have at least 1 -2 years experience in Training Call Centre - Have experience in e-commerce industry Job description: - Conduct any kind of trainings...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - Malaysian only - Below 40 years old are applicable to apply - Minimum...

Sedgwick is a dynamic organization that's passionate about delivering exceptional service to our customers. We're seeking a talented Call Centre Specialist to join our team in Kuala Lumpur.As a Call Centre Specialist, you'll be responsible for handling a wide range of calls, including Emergency Roadside Assistance & Emergency Home Assistance across Malaysia....

**Responsibilities**: Online booking & Customer enquiry - i. Handle inbound calls from clients regarding to set their appointment and enquiry. - ii. Deliver consistent advice and support to customers on our services in accordance with the company’s service standards and quality objective. - iii. To provide customer service satisfaction in call handling and...

**Responsibility** - Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation - Follow up and resolve customers complains and ensure IT is close to satisfaction **Requirements**: - **Minimum qualification: SPM** with 2 years working experience in **Call...

Key ResponsibilitiesThe ideal candidate for this role will have a degree or diploma and at least 1 year of working experience in a Call Centre or Customer Service environment. Strong communication skills and the ability to work effectively as part of a team are essential for this role.You will be responsible for handling enquiries from Unit Trust Consultants...

Handle incoming call in a polite and professional way with acccurate response. - Liaise with appropriate departments to resolve issues brought up by customers - Keep up-to-date on new or enhanced products / services - Support Team Leader and Managers to continuously review processes, identify and resolve service - Any ad-hoc tasks assigned by superior **Job...

Responsibilities: - Answering Incoming Carpark’s Intercom & General Phone Calls to Customer’s Inquiry - Identify and Escalate any Carpark Issue - Provide Information to customers for any Carparks Details like pricing, availability etc. - Research, Identify and Resolve Customer Complaints by understanding the root of the problem - Monitoring the CCTV...

**Intern, Commercial (Call Centre)**: JurisTech has recently acquired iMoney. Founded in 2012, iMoney is Southeast Asia’s leading fintech marketplace for consumer financial and utility products, with operations in Malaysia, Philippines, Indonesia, and Singapore. We help 20 million people annually with their financial needs and empower them to make...

Job DescriptionWe are seeking a skilled Real-Time Analyst to join our GOCM team in the Asia Pacific region. The successful candidate will be responsible for leading the way in optimizing call centre operations and workforce planning processes.