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Operations Executive

5 months ago

Kuala Lumpur, Malaysia Hello Joy Full time

**Position**: Operations Executive - Gift & Souvenirs Retail Store

**Job Types**: Full-time

**Full-Time Salary**: RM2,500-3,200

**Location**: KLCC Area

**Qualifications**:

- Openness to learning, integrity, a positive attitude, and friendliness
- Exceptional communication and interpersonal skills.
- Proficiency in English and Mandarin.
- Access to personal transportation and a willingness to travel when necessary.
- A 1-2 years of experience in related field is preferred.
- **Responsibilities**_

**SUMMARY **:Oversee and manage the day-to-day operations of the gift and souvenir retail store including **Inventory & Stock Management**, **Visual Merchandising, Sales Support **and **Operations Efficiency and Improvement**.

**Store Operations Management**:

- Supervise and coordinate daily store operations with our store assistants
- Monitor inventory levels and ensure adequate stock availability of gift and souvenir items.
- Conduct regular checks to maintain store cleanliness, organization, and visual merchandising standards.

**Customer Service and Sales Support**:

- Assist in driving sales by providing product information, recommendations, and ensuring a positive shopping experience.
- Collaborate with the sales & marketing team to implement promotional activities and strategies to boost sales.

**Inventory and Stock Management**:

- Manage inventory replenishment and stock rotation to optimize product availability and minimize overstocking or stockouts.
- Conduct periodic stock counts, audits, and ensure accurate record-keeping of inventory levels.
- Coordinate with suppliers to ensure timely replenishment of stock and maintain strong vendor relationships.

**Visual Merchandising**:

- Ensure attractive product displays and visual merchandising to enhance the store's appeal and drive sales.

Regularly update displays to showcase new arrivals and seasonal items in line with store themes.

**Operations Efficiency and Improvement**:

- Implement process improvements to streamline operations and maximize profitability.
- Recommend and implement operational strategies to enhance customer satisfaction and drive sales growth.
- **Benefits**_
- Employee Provident Fund (EPF), Social Security Organization (SOCSO), and Employment Insurance System (EIS) contributions.
- Complimentary Meals on Mon, Wed & Fri
- Medical Claim & Growth Claim (For Learning)
- Opportunities for career growth and development within the company

**Salary**: RM2,500.00 - RM3,200.00 per month

Schedule:

- Monday to Friday

Ability to Commute:

- Kuala Lumpur (required)

Application Deadline: 11/30/2023
Expected Start Date: 12/04/2023