Visual Merchandiser
6 months ago
Energetic and outspoken Visual Merchandiser cum Interior Stylist who will be responsible for supporting existing customers, providing strong customer service, exploring new business opportunities, closing leads and more.
Job Responsibilities
- Host walk-in customers and educate them about the concept of the showroom and its products.
- Assess customer's needs and offer solutions to customers based on their requirements. -Build trust and maintain relationships with customers. -Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
- Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
- Offer customers complete and professional interior decoration solutions for their homes which adhere to BoConcept guidelines.
- Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
- Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stock room well organized.
- Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service. -Make appointments with customers for Interior Design Service. -Work in a collaborative spirit with Interior Designer or appointed contractor by customer (if any). -Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target. -Be a strong Brand Ambassador to promote the BoConcept Missions and Vision. -Perform miscellaneous duties as assigned.
**Requirements**:
- Energy, initiative and a positive attitude.
- Diploma in any design related fields.
- Experience in interior design and/or furniture industry is preferred.
- Experience in Customer Relationship Management is a plus.
- Able to multitask as this role may require the coordination of several projects at once.
- Excellent written and verbal communication skills in English.
- Dedication to providing good service, world-class service.
- Proactive, resourceful and able to independently multitask.
- Able to work well individually and in a team.
- Willing to work retail hours, including weekends and public holidays.
- Familiar with Google and Microsoft Office.
**Job Type**: Permanent
Pay: RM3,500.00 per month
**Benefits**:
- Health insurance
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- In relevant Field: 1 year (required)
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