Customer Service Officer + Front Desk Receptionist

**Y**OUR ROLE AS A**: Being a receptionist would mean you’re the custodian of the Allstar (AirAsia employees) persona and internal branding. You’ll be the first point of contact for our employees and visitors, ensuring a welcoming and efficient front desk experience. Your role involves managing appointments, handling inquiries, and providing support with...

**Job description** A Front Office Ambassador with a true passion for hospitality, you are always prepared for changing circumstances! You have a sharp eye for quality and react proactively towards changing situations at the front desk. Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with...

**Role and Responsibilities** **The role we are offering you**: **Customer Service and Scheduling Duties** - You will be supporting the housekeeping of Pilot and Employee lounge on daily basis. - Arrangements and handling of customers prior and during active moving around throughout operation hours. - You will be partnering with the Customer Experience...

You will be supporting the housekeeping of Pilot and Employee lounge on daily basis. Arrangements and handling of customers prior and during active moving around throughout operation hours. You will be partnering with the Customer Experience Manager to support organizational engagement with customers. Contribute to the department’s continuous...

**Primary Responsibilities** **Front Office Operation** - Conduct daily briefings and ensure that all pertinent information is well received by team members - Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met - Review, analyze and suggest improvement of work flow and...

Supporting Management of Front Desk Team - Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals - Supervise and manage employees - Ensuring Exceptional Customer Service - Managing Housekeeping Operations - Additional Responsibilities - Functions in place of the Front Office Manager in his/her absence. - Communicates critical...

Supporting Management of Front Desk Team - Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals - Supervise and manage employees - Ensuring Exceptional Customer Service - Managing Housekeeping Operations - Additional Responsibilities - Functions in place of the Front Office Manager in his/her absence. - Communicates critical...

**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of...

**Scope of Position** The AOG Desk officer is the main point of contact of FHS customers, for Pooling Services or Ad Hoc Services. The job position is organized in shifts, inducing working during nights, weekends and bank holidays. You will be dealing with the entire request process - from taking customer requests to delivering the component shipment **Key...

Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates...

Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates...

**Supporting Management of Front Desk Team** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Supervises and manages employees....

**Primary Responsibilities** **Front Office Operation** - Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Assist conduct daily briefings...

**Responsibilities**: - Escalate issues when necessary and work closely with other functional teams in IT Operations, ICT and/or vendors to troubleshoot and resolve issues as per Service Level Agreements - Able to work on 24/7 shift rotation - Other duties as assigned by the Service Desk Manager - Learn fundamental operations of commonly used software,...

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. - To assist guests/passengers with their luggage on entry and exit at the lounge. - To page for flight departure for contracted airlines. - To carry out meet and greet services whenever instructed by Supervisors or Manager. - To do periodical...

Job Title : Customer Experience Represntative Reports to : Customer Experience Manager Based at : Sepang Job purpose : Customer Experience Representative The Customer Experience Representative will be responsible for to deliver a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the CAE Kuala Lumpur...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. LOOKING FOR HOUSEKEEPER SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**WORK-RELATED DUTIES** - Carries out massage procedures in a competent manner - To make the treatment rooms ready for the next client, arrange and keep them in a clean, professional manner, making sure to replace the massage linens - Supports the front desk department with tasks like housekeeping, staff meetings, and cleanup. - Helps fold every piece of...

**GENERAL MISSION** - To directs, leads and coordinates overall activities of the Front Office. - To maximize room and related revenues with the existing salable rooms using the yield management technique. **RESPONSIBILITIES AND MEANS** - Responsible for the entire operation, staffing and equipment of the Front Office. - Delegates to and supervise all...

Our Core Values Are: - Count Me In! - Make It Happen! - Do It Right! - Grow or Die! Tasks At A Glance: - Ensuring that the teams are following the SOP and ISO procedures while on duty - Daily reporting and reconciliation of sales transactions - Managing amenities and linen storage & inventory - Issue purchase requisition forms - Conducting...