Customer Service Call Centre
5 months ago
*Shuttle Bus provided*
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,500.00 - RM2,800.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Afternoon shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
Application Question(s):
- Can you work on rotational shift include morning, evening and night shift?
**Education**:
- STM/STPM (preferred)
**Experience**:
- Call Center: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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