Customer Service Call Centre

5 months ago


Kluang, Malaysia JOBBUILDER Full time

*Shuttle Bus provided*
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,500.00 - RM2,800.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Afternoon shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

Application Question(s):

- Can you work on rotational shift include morning, evening and night shift?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



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