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Client Engagement Specialist

4 months ago

Kuala Lumpur, Malaysia JAC Malaysia Full time

Location:
- Kuala Lumpur- Specialisation:
- Hospitality & Tourism- Salary:
- MYR 48,000 - 60,000 (Annual)- Reference:
- PR/156416- Contact details:
- Angelina Linggi- Job published:
- January 23, 2024 09:54**COMPANY OVERVIEW**
A rapidly growing leisure and hospitality service provider located in Kuala Lumpur is looking for a talents with client and vendor relationship specialist to take charge of the tour operation activities to be part of their team. You will be engaging with the existing clients/vendor, handling the tour planning and itinerary activities with high professional and sufficient way to ensure that the tour activities to be executed in correct and timely manner.**JOB RESPONSIBILITIES**
- Engage and maintain strong relationships with educational institutions, key stakeholders, and partners.
- Identify opportunities for upselling or cross-selling relevant educational solutions to meet client needs
- Plan tours, including constructing and managing itineraries.
- Create and monitor costing and quotations.
- Maintain and update operational checklists.
- Coordinate with ground operators for booking and managing tours in Japanese.
- Assist in communication with Japanese government offices.
- Translate documentation.
- Handle operational documentation.
- Lead tours in various regions such as Japan, South Korea, Australia, South East Asia, and others.

**JOB REQUIREMENTS**
- Fluent Japanese communication as the role is required to liaise with their Japan HQ and clients (customer facing business conversation level), preferably minimum JLPT N2 level (good to have)
- Proactive and adaptable to varying working hours and tasks
- Experience living in Japan or working in a Japanese organization
- Able to travel to Japan for business trips frequently (monthly basis)