Service Operation Lead

As the Service Operations Lead at Intellect, you will play a pivotal role in shaping the patient experience, ensuring service excellence, and optimising operational performance. Within your scope, you will also oversee the customer support team, ensuring timely and effective assistance to patients and stakeholders, and the care navigation team, ensuring...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Overview**: The Cards Operation Lead is responsible for overseeing and managing the day-to-day operations related to card products, such as credit cards or debit cards, within a financial institution or a company that issues cards. This role involves ensuring the efficient functioning of card-related processes, compliance with regulations, and providing...

The role will be responsible for the operational analysis and execution of the Global Support Centre Service Assurance processes (Change, Transition and Service Asset & Configuration) within the regional Hubs to ensure dentsu provides exceptional customer service. This role requires you to be available to cover a shift pattern covering Monday-Friday 07:00 -...

**Company Description** At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are establishing a new data centre in KL, meeting...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DBS Malaysia** **IS LOOKING FOR A** **HR Operation Lead** **SENIORITY LEVEL**:Senior Management Level REPORTS TO : Head of...

Customer Operations Lead **About NCR** **VOYIX** NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global...

The role of the Operations Team Lead is to work with the SEA Operations Services Director and SEA Operations Senior Director to deliver high quality operations services. The key aspects of this role which is fast paced covers the following areas: - Oversee all aspects of operations for Bangkok Office - Ultimate responsibility of the Executive Assistants,...

**About Zenyum** Zenyum is one of Asia’s largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce...

**About Capco** Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: - Experts in capital markets, banking and payments and wealth and asset management - Deep knowledge in financial services offering, including e.g....

**HR Services Lead** **Job Overview** You will lead the HR Services team, which performs the HR operational activities throughout the employee lifecycle for employees across multiple locations. You will also identify process gaps & ensure documentation. You will report to the HR Director and work closely with your HR team members to provide customer...

Cyber Security Operations Centre Lead Are you an experienced Cyber SOC Lead with experience working with a Managed Security Service Provider (MSSP)? If you are equipped with both technical hands-on skills as well as leadership experience, you could be the next Cyber Security Operations Centre Lead our client is looking for! As Cyber SOC Lead, you will be...

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

The IT Service Excellence Analyst role within the Infrastructure Department of Cigna International Health organisation. You will be lead on monitoring and ensuring adherence to internal procedures, regulatory requirements, and industry standards within the organisation. This role is varied and will be looking at our IT Processes, Service Excellence Metrics,...

JLL supports the Whole You, personally and professionally. IFM Service - ASEAN Lead Account Management - Work Dynamics What this job involves Experienced with Facilities Management Service More than 5 years similar experience working as FM in fortune 500 companies Act as SPOC for ASEAN region, lead the FM team of 6 team members in providing daily FM...

The role of the Operations Team Lead is to work with the SEA Operations Services Director and SEA Operations Senior Director to deliver high quality operations services. The key aspects of this role which is fast paced covers the following areas: - Oversee all aspects of operations for Kuala Lumpur Office - Ultimate responsibility of the Executive...

The purpose of this role is to drive operational performance of the People Services team ensuring a high level of quality and compliance in processes and procedures to achieve an excellent performance standard. The Team Leader will have a strong understanding of service delivery and day to day team coordination and will share insights and learnings to...

**JOB DESCRIPTION**: ▪ Delivering transactional and operational day to day HR Solution activities as per the standard operating procedure and HR policies. Ensuring accurate and timely employee data management as well as performing audits and validations of transactions for accuracy and consistency. ▪ Perform HR Solutions tasks under general...

**Job Description: Survivor Care Coordinator - Malaysia (Full-Time)** **Background**: - The Survivor Care Coordinator will play a pivotal role in providing comprehensive support and coordination services concerning survivors of human trafficking and child sexual exploitation. This position is crucial in ensuring survivors receive holistic care, access to...