Customer Service Representative
2 months ago
**Who We Are Looking For**
**What You Will Do as a USANA Customer Representative**
**_
Essential_**
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Handling inbound call center and walk-in customers.
- Ensure customer satisfaction and provide professional customer support.
- Perform other duties pertaining to the job requirements.
**Background and Skills You Will Need**
- Excellent verbal and written communication skills.
- Minimum 2 years customer service experience preferred.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to always remain professional and courteous with customers.
- Ability to multi-task, prioritize, and manage time effectively.
- Basic computer knowledge and working knowledge of order entry system.
- Available for remote work exclusively on alternate Saturdays, from 10 am to 2 pm, on a rotational scheduled basis.
- 5 working days (Monday to Fridays), 11:00 am to 8:00 pm.
- Will be based in USANA Malaysia office situated in Bangsar South, Kuala Lumpur.
Position is located in Malaysia.
About USANA
Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in more than 20 different markets around the world.
Community is at our core. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Diversity, Equity, and Inclusion Council, we create a company culture where all members of the USANA Family feel cared for, included, and valued.
USANA employees do more than work for our company--we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure USANA’s direct-selling Associates are supplied with whatever they need to become successful.
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Huntsman Full timeJob Description: Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Representative. Huntsman Performance Products (HPP) is looking for a Customer Service Representative to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual is an important member of a team that...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Mps Services Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Schlumberger Full time**Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Endless Cafe Full time**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Specialist
5 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...
-
Customer Service Representative A
6 months ago
Kuala Lumpur, Malaysia The Cigna Group Full timeDelivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**THE OPPORTUNITY** Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Service Representative! The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding. As...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Lingble Full time**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Hello Joy Full timeHello Joy is looking for a dynamic and enthusiastic Customer Service Representative to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...
-
Customer Service Representatives
6 months ago
Kuala Lumpur, Malaysia THE ONE TENGGOL RESORT SDN BHD Full timeAs a Customer Service Representative, you will need to call and follow up with the customer regarding booking and feedback. You will need to act as a liaison, resolve any emerging problems and complaints. **Key Responsibilities**: - Call customers to follow up their inquiries or complaints, and minutes the conversation for management to make improvements /...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Mango Global Technology Full timeCustomer Service Representative Overview: Language Proficiency - Mandarin / Cantonese / Chinese Salary - can be discussed Shift - Rotational **Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia ChatDaddy Full time**Company: ChatDaddy** **ChatDaddy**, a rapidly growing technology company providing software-as-a-service, is seeking a dedicated **Customer Service Representative** to join our team. Committed to delivering high-quality products and services, ChatDaddy's mission is to revolutionize digital marketing and empower small and medium-sized businesses for...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Insides Coliving Sdn Bhd Full time1. **Client Communication**: Serve as the main point of contact for clients and customers, addressing inquiries, concerns, and requests promptly and professionally during Defect Liability Period. 2. **Documentation**: Record, coordinate and manage documentation between customers and various internal teams, including project, sales, and marketing to convey...
-
Customer Service Representative
3 months ago
Kuala Lumpur, Malaysia Mindpec Solutions Full timeWe are hiring for **#Russian Speaker #Healthcare Project** **#Customer Support #Malaysia**!! ◇Customer Service Representative -Healthcare site ◇ **【Customer Support】【8am-8pm Sun-Mon 】【Russian】【Kuala Lumpur】** **Job Title**:Customer Service Representative -Healthcare | Russian speaker **Job Role**: - Take call and provide accurate...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Fast Fwd ALC Sdn. Bhd. Full time**Customer Service Representative** - Job Responsibilities:_ - Conduct cold calling to prospective clients and effectively communicate the value proposition of our products/services. - Schedule appointments for the managers by understanding customer needs and aligning them with our offerings. - Maintain a high level of professionalism and customer service...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**The Opportunity** Our partner, is a Fast growing, venture-backed health tech and wellness start-up. Leverage technology to simplify consumer health, starting with personalized vitamin and supplement recommendations based on people’s unique diet, lifestyle, and health goals — delivered monthly to their doorstep. Currently looking for a **Customer...