Webhosting Mandarin
6 months ago
Job Description:
Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base
Identify and relate with various customer needs and scenarios
provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner
Transfer customers to appropriate departments when required
Conduct data entry, documentation, and case management
Work and partner with others within a team-based environment
Achieve and maintain required metrics and goals
**Job Type**: Permanent
**Salary**: RM4,000.00 - RM4,500.00 per month
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Language**:
- Mandarin (preferred)
