Customer Service Leader

**RESPONSIBILITIES** - Handling Customer Enquiries, feedback’s and complaint’s - Manage replace, return, refund, defect, wrong Item for customers & leaders - Handling shipment - Handling customer self-pickup - Replying/attending to customer’s WhatsApp - Prepare report for daily, weekly & monthly report - Execute to follow up customer weekly for...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

Job description - Memastikan makanan dimasak dan disediakan dengan masa dan sop yang ditetapkan. (Ensure dishes are cooked and prepared on time & follow sop) - Mengambil pesanan dan menghidangkan makanan & minuman kepada pelanggan. (Taking customer orders and delivering food and beverages) - Memberikan mutu perkhidmatan terbaik kepada pelanggan. (Providing...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Compose thoughtful and accurate messages or customize prepared responses to...

Job Requirement: 1. Minimum Degree in Corporate Communications or any fields. with 5 years experience in Customer Service. 2. Excellent Telephony, Communication and Interpersonal skills 3. Strong language Skills (Able to communicate effectively in English, Malays and local dialects - written & spoken) 4. Customer Service oriented and believes that...

Job Requirement: 1. Minimum Diploma in Corporate Communications or any fields. with 3 years experience in Customer Service ; Degree Holder in any fields is an added advantage if working experience is similar industry. 2. Excellent Telephony, Communication and Interpersonal skills 3. Strong language Skills (Able to communicate effectively in English, Malays...

This is a full-time on-site role for a Customer Service Cum Sales located in Bandar Baru Bangi. The successful applicant will be responsible for the following day-to-day tasks: - The Customer Service Cum Sales representative will be responsible for handling customer inquiries, resolving customer complaints, providing information about our products and...

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

**Overview**: **Salary**: 3,500 MYR ~ 4,500 MYR**Industry**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers - Communication with overseas Suppliers to ensure prompt delivery - Communication with forwarders for...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**CUSTOMER SERVICE ASSISTANT & RECEPTIONIST** **Job Requirements** - Fully vaccinated. - Willing to learn and to be train. - Able to work in a team, high work tolerance. - Extrovert. - Able to work on Sunday, off day will be on Friday and Saturday. - Total working hour is 45 hours per week, 2 days off day. - Able to speak English (basic) and Bahasa...

**Job Scope: - ** - Berhubung dengan pelajar di sepanjang perjalanan dengan CQ dari mula menjadi pelanggan dan selagi bersama CQ untuk setiap produk CQ. - Memberi maklum balas tentang pertanyaan berkaitan produk yang telah di beli, aduan dan sebarang maklumat yang tidak jelas tentang semua produk CQ. - Mendapatkan maklumbalas pelanggan untuk tujuan...

Job Descriptions: - To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data) - To crosscheck tomorrow appointment - To assist Customer Relations Executive during rotation schedule - To assist the customer to the Service Advisor counter - To maintain the cleanliness of reception and waiting area Job Requirements: -...

Competencies - Strong customer service skills since this is a customer oriented job - Excellent leadership skills and ability to work with teams - Good communication and interpersonal skills towards customers, staff members - Great attention to detail for purposes of erecting attractive marketing displays, arranging mannequin, product layout and maintaining...

**Job description**: - Manage company E-commerce platforms such as Whatsapp / Facebook Page Instagram or Website. - Prepare sales and customer database report - Develop E-commerce strategy to promote sales via online and Live marketing - Build productive trust relationships with customers - Assist customer via online in locating the desired to purchase the...