Technician

6 months ago


Kuala Lumpur, Malaysia DANCOM TT&L TELECOMMUNICATION SDN BHD Full time

**Work Location: TTDI, Kuala Lumpur**

**Responsibility**:

- Perform Service and Repair of Dyson's products.
- To communicate with customers as part of service requirement - main focus to serve

customer at front desk and at the same time able to do repair work.
- To perform daily activities as per established process and procedures.
- To produce quotation for Over warranty units.
- Produce timely and detailed reports.
- To meet KPIs set up.
- To deliver the desired customer service experience. The goal is to drive service

success that improves customer satisfaction, maximizes customer retention, and

increases profitability.
- To adhere to company policy including and not limited to procedures, social

compliance, and business integrity policy.

**Requirement**:

- Minimum Diploma or Certificate in Engineering field.
- 2 years of experiences.
- Ability to troubleshoot, test, repair and service technical equipment.
- Proven field service experience
- Possess good command of English
- Ability to work flexible shifts and to adapt to changing work schedule

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- working: 1 year (preferred)

**Language**:

- English (preferred)


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