Call Center Officer

**Requirements** - High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated. - Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus. - Proven experience as call center manager or similar position. - Experience in customer service is required. - Knowledge of performance evaluation and customer...

**Responsibilities**: - Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. - Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. - Provide customers...

**_The company:_** **_ Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations._** Job...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in Kuala Lumpur is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer,...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer, your role is...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2800.**: **Introduction** A long established insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As...

Customer Service Officer - Inbound Call Center 26676 | Customer Services & Claims | Professional | ((custPositionClusterCSB)) | Allianz Malaysia | Full-Time | Temporary **Job Summary** As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service...

**Requirements** - Good communication in Malay & English - Mandarin speaker are welcome - Excellent telephone etiquette (professional, confident and patient) **Additional advantage**: - PCEIA [Pre Contract Examination for Insurance Agents] - PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance...

**Job Number** 24104227 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees daily call center operations to ensure that guests...

**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - **Mandarin Speaker** are welcome - Above average skill handling MS office - Minimum **Diploma** holder - Quality call auditing with the implementation of corrective action programs - Product or industry-specific...

**Requirements** - Good communication in Malay & English - Mandarin speaker are welcome - Excellent telephone etiquette (professional, confident and patient) **Additional advantage**: - PCEIA [Pre Contract Examination for Insurance Agents] - PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance...

**Call Center / Tele-Marketing** Easy job scope. Training provided. Age 20 and above. Good communication skills. Indoor working environment. Full-Time / Part-Time / Fresh graduate / Housewife / Retirees / College Student / Internship. **Preferably can start immediate is added advantage** Please call - 01137855358 to arrange an interview...

As the Call Center Operations Manager, you will be responsible for overseeing the daily operations of our call center, ensuring smooth and efficient performance. You will manage a team of call center agents, monitor performance metrics, and implement strategies to improve customer service and productivity. **Responsibilities**: - Manage day-to-day...

**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **In this Role, you’ll get...

**Requirements** - **Must have** at least 1 years’ experience in **QA - Contact Centre**: - Must able to communicate in **English fluently**: - Above average skill handling MS office - Must possessed at least Diploma and above - Solid experience in effective usage of data analysis tools and statistical analysis **Responsibility** - Provided regular...

More than 2 years experienced in a same BPO/Call center - Able to work in fast pace environment - Understand the nature of Call Center **Job Type**: Contract Contract length: 6 months **Salary**: RM2,000.00 - RM3,500.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay

Process all facility repair work request that come through the call center. - Answer service requests and track, monitor and report on the status of all maintenance, repair work generated. - Input and maintain data in the computerized maintenance management system. - Update and input daily task sheets received from contractors. - Contact suppliers for...

**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - Must able to communicate in **Mandarin & English fluently**: - Above average skill handling MS office - Must possessed at least Diploma and above - Quality call auditing with the implementation of corrective action...

**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **In this Role, you’ll get...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, KTM), 10 mins walking distance only.** **Working Days: 5 working...