Technology Consultant for the Office 365 Platform
2 weeks ago
Role Overview
The Technology Consultant for the Office 365 Platform will play a key role in supporting the digital transformation and globalization of Ørsted, a leading renewable energy company. This position will be part of the Information Management & Productivity - Platforms team, which is responsible for delivering exceptional digital workplace experiences for employees.
Key Responsibilities
- Provide third-level technical support for the Office 365 platform, ensuring efficient troubleshooting, research, and resolution of complex issues.
- Proactively maintain high service quality levels by effectively managing and resolving incidents, problems, and changes related to the Office 365 environment.
- Lead or facilitate investigations and tasks pertaining to Exchange Online, SharePoint Online, Teams, M365 Defender, Azure AD, and the Enterprise Mobility + Security (EMS) solutions.
- Drive continuous improvement by automating repetitive tasks using PowerShell or other relevant tools, specifically focusing on managing and optimizing Office 365.
Requirements
- Bachelor's degree or equivalent in computer software engineering, computer science, or a related field.
- Expertise in administering and providing technical support for Office 365 collaboration services, including Exchange Online, SharePoint Online, and MS Teams, with a proven track record of troubleshooting complex issues.
- Good understanding of SMTP relay and Email Hygiene services, such as Exchange Online Protection, along with proficiency in Exchange Online PowerShell scripting.
- Good understanding of the M365 Power Platform, particularly Power Apps, enabling effective collaboration and operations within the Office 365 ecosystem.
- Experience in Azure AD, including identity and access management, conditional access policies, and integration with Office 365.
About Ørsted
Ørsted is a global leader in renewable energy and a growing green energy major. As a company, we are committed to driving change towards a green energy future. This role offers the opportunity to grow your talent in a fast-paced and high-growth industry, with plenty of opportunities to learn and develop through challenging assignments and industry-leading experts.
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