Business Operations Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time
Job Summary

We are seeking a highly skilled and experienced Business Operations Manager to join our team at J-Recruit Recruitment Agency. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our business centre, including sales, promotion, services, inventory management, and payment submission.

Key Responsibilities
  • Business Centre Operations: Ensure the business centre upholds a high standard of image, cleanliness, and service delivery.
  • Financial Management: Manage daily money submissions and ensure timely processing of orders.
  • Inventory Management: Monitor and control business centre inventory to prevent exceeding set limits.
  • Operations Training: Conduct training sessions as needed to update team members on company SOPs and policies.
  • Issue Resolution: Act as the primary liaison between business centres and the company to assist with any operational issues.
  • SOP Updates: Regularly update Standard Operating Procedures (SOPs) for reference and compliance purposes.
  • System Testing: Conduct User Acceptance Testing (UAT) for new sales operations systems/modules.
  • Stock Audits: Perform regular stock checks to maintain accurate inventory records.
  • On-site Visits: Regularly visit business centres to oversee operations and ensure adherence to set guidelines.
Requirements
  • Minimum 3 years of experience in MLM or business operations.
  • Experience in leading a small team.
  • Able to work with minimum supervision.
  • Good interpersonal, problem-solving skills, and well-organized.
  • Able to conduct training to branch staffs/BCKP operator.
  • Proficient in both verbal and written English, Bahasa Malaysia, and Mandarin.


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