Customer Service Sales Associate

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time
About the Role

At Talent Recruit, we are seeking a highly motivated and customer-focused individual to fill the position of Customer Service Sales Associate. This role is ideal for those who thrive in a fast-paced environment and have a passion for providing exceptional customer service.

Job Description

The primary responsibility of this position will be to provide general customer services and act as a sales representative for our client's telecommunications products and services. The successful candidate will be responsible for greeting and assisting customers, promoting and selling telco products and services, building and maintaining relationships with customers, collaborating with team members, and ensuring high-level customer satisfaction.

Key Responsibilities:
  • Greet and assist customers with their inquiries, product selection, and purchasing decisions.
  • Promote and sell telco products and services to potential customers in assigned outlets.
  • Build and maintain relationships with customers to ensure customer satisfaction and retention.
  • Collaborate with team members to achieve Company's objective & vision.
  • Provide excellent customer service to ensure high level customer satisfaction.
  • Educate customers about the features and benefits of telco products and services.
  • Adhere to company policies and procedures at all times.
Requirements

We are looking for a dynamic and skilled individual with the following qualifications:

  • Minimum SPM qualification or higher / Fresh Graduates are welcome.
  • Previous sales experience in the telecommunications industry is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Excellent customer service skills.
  • Positive attitude and self-motivated.
  • Willing to work on weekends and public holidays.
  • Malaysian citizens only.
Contract Details

This is a permanent position with a competitive salary ranging from RM 25,000 to RM 35,000 per annum, depending on experience.

As a Customer Service Sales Associate, you will play a vital role in enhancing customer experience and driving sales revenue for our client's business. If you are passionate about providing exceptional customer service and have a strong interest in sales, we encourage you to apply.


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