Operations Director
5 days ago
Position: Operations Director, Business Centre Management
Overview of the Position:
- This role is responsible for overseeing business centre operations including sales, promotions, services, inventory management, and payment submissions. Assist the Operations Manager with related operational matters and issues within the department.
Job Responsibilities:
- Execute tasks and initiatives as required by the company to maintain high standards of image, cleanliness, and service delivery at business centres.
- Manage daily finances and ensure timely processing of orders. Monitor and control inventory levels to prevent exceeding set limits.
- Conduct training sessions to update team members on company Standard Operating Procedures (SOPs) and policies.
- Act as the primary liaison between business centres and the company to resolve operational issues.
- Regularly update SOPs for reference and compliance purposes.
- Conduct User Acceptance Testing (UAT) for new sales operations systems/modules.
- Perform regular stock checks to maintain accurate inventory records.
- Regularly visit business centres to oversee operations and ensure adherence to set guidelines.
Estimated Salary: RM 60,000 - RM 80,000 per annum.
Requirements:
- Minimum 3 years of experience in MLM or business operations.
- Proven leadership skills in managing a small team.
- Able to work with minimal supervision.
- Good communication, problem-solving skills, and organisational abilities.
- Proficient in verbal and written English, Bahasa Malaysia, and Mandarin.
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