Customer Support Professional

Located in Selangor, SummitNext Technologies Sdn. Bhd. is a leading provider of BPO and Technology Solutions.Job Overview:We are seeking a talented Quality Assurance (QA) Specialist to join our team, providing exceptional support to clients as we continue our rapid expansion.Responsibilities:Monitor customer interactions through calls, chats, and emails to...

We are a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we continue to expand, we require talented individuals to provide unrivalled support to clients as Customer Service Representatives.Job Description:Respond to customer inquiries and obtain customer information in a timely manner through calls, emails,...

About UsWe are SummitNext Technologies Sdn. Bhd., a leading provider of BPO and Technology Solutions in Selangor.Job OverviewWe are seeking a talented Customer Service Training Manager to join our team and provide unrivalled support to our clients.ResponsibilitiesDevelop and deliver training programs for inbound, outbound, and support agents, aimed at...

Trainer - Customer ServiceCompany Overview:We are SummitNext Technologies Sdn. Bhd., a leading provider of BPO and Technology Solutions in Selangor, where innovation meets excellence.This role is focused on developing and delivering training programs for inbound, outbound, and support agents to enhance their skills, knowledge, and...

We are a leading BPO and Technology Solutions provider located in Malaysia, where innovation meets excellence.About Us:SummitNext Technologies Sdn. Bhd. is a dynamic company that specializes in providing unrivalled support to clients in the logistics industry.About the Role:This is an exciting opportunity for talented individuals to join our team as Team...

Job DescriptionWe are seeking a highly skilled and customer-focused CUSTOMER SERVICE EXECUTIVE to join our team at SummitNext Technologies Sdn Bhd.About the Role:This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have excellent communication skills. As a Customer Service Executive, you will be...

We are seeking an experienced Team Leader to join our team at SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider in the logistics industry.Key Responsibilities:Operations Management: Ensure all relevant communications, KPIs records, data and reports are updated and recorded for reference.Run projects, deliver action plans and...

About the RoleWe are seeking a highly skilled Technical Training Specialist to join our team at SummitNext Technologies Sdn. Bhd. as a Trainer (Customer Service) to provide top-notch support to our clients.Key ResponsibilitiesDevelop and deliver comprehensive training programs for inbound, outbound, and support agents to enhance their skills, knowledge, and...

Job Title: QA SpecialistAbout the RoleAt SummitNext Technologies Sdn. Bhd., we are seeking a highly skilled QA Specialist to join our team. This role is pivotal in ensuring that our customer service standards are met and exceeded.ResponsibilitiesCustomer Interaction Monitoring: Evaluate customer interactions through calls, chats, and emails to ensure service...

Job Title: Team LeaderWe are a leading BPO and Technology Solutions provider, SummitNext Technologies Sdn. Bhd., where innovation meets excellence. We are seeking a talented Team Leader to provide unrivalled support to our clients in the logistics industry.Key Responsibilities:Ensure all relevant communications, KPIs records, data, and reports are updated...

Our client, a leading European manufacturing company, is seeking an experienced General Manager to lead the operations at their new site in Sungai Petani, Malaysia. As a key member of the management team, you will be responsible for driving business growth and profitability while ensuring the highest standards of quality and customer satisfaction.Job...

Job DescriptionWe are seeking a seasoned Senior Manufacturing Operations Director to lead our Sungai Petani facility and drive operational excellence.Key Responsibilities:Operational ManagementOversee daily operations to ensure production targets and quality standards are met.Implement and optimize operational processes and workflows to improve...

We are SummitNext Technologies Sdn. Bhd., a provider of innovative technology solutions and business process outsourcing in Selangor, where we strive for excellence.As a key player in the rapid expansion of our company, we are seeking highly skilled individuals to join our team as an Operations Manager in the logistics industry.Key Responsibilities :Project...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists (Mandarin Support),** providing unrivalled support to clients within the dynamic...

*IMMEDIATE VACANCY - URGENT * **CUSTOMER SUPPORT ASSISTANT(CSA) -RELIEF STAFF ( FULL TIMER )** *-SUNGAI PETANI, KEDAH * - Minimum Diploma / SPM qualification - Able to work on weekends and Public Holidays - Computer literate (Ms Word, Excel) is required. - Able to work as a team - Good Customer service and comminication skills. - MUST have valid driving...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainee,** providing unrivalled support to clients within the dynamic transportation & logistics industry. Whatsapp :...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainee,** providing unrivalled support to clients within the dynamic transportation &...

**REQUIREMENT** Strong logical thinking ability, communication and coordination skills. (Familiar with the operation process is preferred) **DUTIES AND RESPONSIBILITIES** 1, To issue & manage invoices and Delivery Order, update and maintain data in systems. 2. To ensure goods produce on time by coordinate with internal departments. (follow up production...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** - **Whatsapp details : +601133526043 (Kesha)**_ As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Team Leader (Mandarin Support) **to provide unrivalled support to...

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** - **Whatsapp details : +601133526043 (Kesha)**_ As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Team Leader (Mandarin Support) **to provide unrivalled support to...

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** - **Whatsapp details : +601133526043 (Kesha)**_ As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Team Leader (Mandarin Support) **to provide unrivalled support to...

**Job description** **RESPONSIBILITIES OF THIS ROLE**: **Procurement and Filing**: - Assisting on the data sales entry. - To properly filling all the documentations. - Order processing (Preparing & monitoring the sales order, proforma invoice, invoice before issuing to customer). - Responsible for E-Perolehan system in terms of quotation, purchase order &...

JOB DESCRIPTION Position: Customer Service Personnel Department: Customer Service Reporting Line: Customer Service Manager 1. Position Objective: To achieve total customer service satisfaction. 2. Key Responsibilities & Accountabilities: a) Manage overseas customer service in shipping activities. b) Provide professional, efficient, effective and value-added...

**MIS** - Designing, monitoring, analyzing, and troubleshooting IT systems. - Interpreting briefs and developing IT systems that meet all specifications and cost requirements. - Assisting with training and onboarding processes. - Maintaining, managing, and updating software. - Supervising digital security and ensuring all anti-viruses and firewalls are...

**Responsibilities** - Handling all customer’s queries and complaints and any other issues related to customer service. - Managing the gathering, documentation, analyzing and monitoring customer’s feedback, prepare reports and findings on monthly basis for HOD. - Responsible for all in-patients and out-patients feedback, collate and analyze data to be...

**Daily Routine** - To serve as the key liaison person in attending to patients/customers. - To coordinate and work closely with related unit/department to ensure smooth patient journey in the hospital. - To ensure all patients/customers inquiries and requirements are dealt with efficiently and effectively. - To proactively carry out daily hospital &/or...

Assisting the Branch in the support and management of daily operation - Communicating goals and issues to marketing teams - Organize, monitor, and manage records of inventories up to date - Upkeep of customer data - Handle customer enquiry, customer complaint, customer visit **Salary**: RM1,300.00 - RM1,800.00 per month Work Remotely - No **Salary**:...

**Job description** - Job Description: - Manage local and overseas sales follow up activities and customer service activities. - Provide efficient and effective support in customer service and sales activities including processing sales orders, invoices etc (local/export). - Manage and maintain a good tracking system. - Arrange shipping and delivery...