Customer Service Support Specialist

2 weeks ago


Johor Bahru, Johor, Malaysia Upright Talent Full time

At Upright Talent, we're committed to delivering exceptional customer experiences.

We're currently seeking a skilled Customer Service Executive to join our team in Setia Indah area. The ideal candidate will have experience in customer or helpdesk support and be willing to engage with customers.

About the Role
  • This role is responsible for providing first-level contact and resolving customer issues in a timely and professional manner.
  • The successful candidate will escalate unresolved queries to the next level of support and ensure proper recording, documentation, and closure.
  • You will also be responsible for ensuring customer enquiries are followed up promptly and that customers receive accurate and efficient support.
What You'll Gain
  • An attractive remuneration package up to RM 4,000 per month.
  • A comprehensive benefits package including an allowance and bonus.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • Structured career progression within the company.
  • International exposure and the chance to work with diverse clients and colleagues.
  • A flexible working schedule with 5 working days per week.
  • The opportunity to work in a dynamic and supportive team environment.
Requirements
  • Experience in customer or helpdesk support.
  • Excellent communication and interpersonal skills.
  • A willingness to engage with customers and provide high-quality support.
  • Fresh graduates are welcome to apply and will be considered for training and development opportunities.
Benefits

We offer a range of benefits to support your physical and mental well-being, including:

  • A comprehensive health insurance plan.
  • Access to employee assistance programs.
  • A generous leave policy, including annual leave and public holidays.
  • The opportunity to participate in employee recognition and reward schemes.


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    **Job Title: International Customer Support Specialist**We are seeking a skilled and detail-oriented Customer Support Specialist to join our team at Nala Groups.**Overview**Nala Groups is a leading laboratory equipment supplier, and we pride ourselves on delivering exceptional customer service. As a Customer Support Specialist, you will be responsible for...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Nala Groups is a leading Laboratory Equipment Supplier">Salary Range: RM 6,100 - RM 9,800Job Overview:We are seeking an experienced Electronics Service Specialist to join our team in Senai, JB. As an international After-sales Maintenance Specialist, you will play a vital role in ensuring customer satisfaction and delivering exceptional technical...


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Job Title: Administrative Support SpecialistCompany Overview:Talent Recruit is a leading recruitment agency in Singapore, representing clients in various industries. We are currently seeking an Administrative Support Specialist to join our team.Job Summary:We are looking for a highly organized and detail-oriented individual to provide administrative support...


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Talent Recruit. As an integral part of our operations, you will be responsible for providing administrative support to ensure the smooth functioning of our office.About UsTalent Recruit is a leading recruitment agency dedicated to connecting...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    At Upright Talent, we are seeking a highly skilled Administrative Support Specialist to provide exceptional administrative support for our smooth office operations.Key Responsibilities:Provides administrative assistance to ensure the efficient operation of the office.Manages phone calls, schedules meetings, and welcomes visitors in a professional...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Job Title: Customer Service RepresentativeAt Nala Groups, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:1. Respond to customer inquiries and resolve issues in a...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    At Upright Talent, we are seeking a highly skilled Principal Technical Specialist to join our team.About the RoleYour primary responsibility will be to assist the sales team in handling pre-sales inquiries, providing exceptional technical support to customers, and conducting thorough product testing to enhance our product understanding.In addition, you will...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    Job Title: Career Opportunity in Customer ServiceWe are seeking a skilled and enthusiastic individual to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional support to our customers, ensuring their queries are addressed promptly and efficiently.About the Role:The ideal candidate will have...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    We are looking for a skilled Customer Service Representative to join our team at Nala Groups in Ulu Tiram JB.As a valued member of our team, you will be responsible for manning corporate Web and WhatsApp enquiries, ensuring timely and accurate responses to customers. You will also have a clear understanding of the company's offerings and protocols, allowing...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    About Nala GroupsWe are a company that specializes in recycling and waste management.Salary Range: RM2500 - RM3500 per monthJob OverviewWe are seeking a highly skilled customer service professional to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, handling their inquiries and concerns via...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Upright Talent is looking for a highly skilled Senior Technical Specialist to join our team.About the RoleThis is an exciting opportunity for a technical professional to take their career to the next level. As a Senior Technical Specialist, you will be responsible for providing expert technical support to our customers and assisting our sales team with...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    About Upright TalentWe are a dynamic organization seeking a highly skilled Key Account Resolution Specialist to join our team.Role OverviewThe successful candidate will be responsible for providing top-notch customer service and resolving issues in a timely and efficient manner. This role is ideal for individuals with excellent communication skills and a...


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Job Title: Admin AssistantCompany OverviewTalent Recruit is a leading recruitment agency providing top talent solutions to various industries.Job SummaryWe are seeking an experienced Admin Assistant to join our team. The ideal candidate will have excellent organizational and communication skills, with a proven ability to multitask and prioritize tasks...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Discover your future at Upright Talent as a Quality Assurance Specialist.About the RoleAs a Quality Assurance Specialist, you will be responsible for ensuring that our products meet customer requirements and comply with quality standards. You will implement and evaluate quality strategies and systems to guarantee the highest level of quality in our...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    **Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Nala Groups. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:1. Respond to...


  • Johor Bahru, Johor, Malaysia Upright Talent Full time

    Job Description:Overview: As a Production Logistics Specialist at Upright Talent, you will be responsible for coordinating functional team members to develop project plans, identifying potential problem areas, and implementing solutions. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full time

    We are seeking a highly motivated Recruitment Specialist to connect with candidates daily, post jobs, and build a candidate pool. This role offers a supportive environment with a path to RM10,000+ monthly earnings.


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Talent Recruit is a leading recruitment agency in Singapore, specializing in providing sustainability solutions for the marine and offshore industries. Our client is committed to delivering innovative solutions that help customers meet their ESG goals.Job Title: Human Resources SpecialistJob DescriptionDevelop and implement effective recruitment strategies...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full time

    About UsAgensi Pekerjaan Minde Group Sdn Bhd is a leading provider of recruitment services in Malaysia.Job SummaryWe are seeking an experienced Business Process Analyst and Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for analyzing and improving business processes, implementing software...


  • Johor Bahru, Johor, Malaysia Nala Groups Full time

    At Nala Groups, we are looking for a skilled Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers seeking assistance with our products and services.We offer a competitive salary range of RM2000 - RM3000, depending on experience, as well as a comprehensive benefits package that includes...