Customer Service Support Specialist
2 weeks ago
At Upright Talent, we're committed to delivering exceptional customer experiences.
We're currently seeking a skilled Customer Service Executive to join our team in Setia Indah area. The ideal candidate will have experience in customer or helpdesk support and be willing to engage with customers.
About the Role- This role is responsible for providing first-level contact and resolving customer issues in a timely and professional manner.
- The successful candidate will escalate unresolved queries to the next level of support and ensure proper recording, documentation, and closure.
- You will also be responsible for ensuring customer enquiries are followed up promptly and that customers receive accurate and efficient support.
- An attractive remuneration package up to RM 4,000 per month.
- A comprehensive benefits package including an allowance and bonus.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- Structured career progression within the company.
- International exposure and the chance to work with diverse clients and colleagues.
- A flexible working schedule with 5 working days per week.
- The opportunity to work in a dynamic and supportive team environment.
- Experience in customer or helpdesk support.
- Excellent communication and interpersonal skills.
- A willingness to engage with customers and provide high-quality support.
- Fresh graduates are welcome to apply and will be considered for training and development opportunities.
We offer a range of benefits to support your physical and mental well-being, including:
- A comprehensive health insurance plan.
- Access to employee assistance programs.
- A generous leave policy, including annual leave and public holidays.
- The opportunity to participate in employee recognition and reward schemes.
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