Customer Service, Officer
1 week ago
Provides information to customers by verifying understanding of request; answering questions; offering assistance.
- Collects revenue by receiving and recording payments.
- Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
- Improves quality results by evaluating processes, recommending changes.
- Accomplishes customer service and organization mission by completing related results as needed.
**Job Requirement**:
- Desire to learn and pay attention to details.
- Diploma/Advance Diploma/ Higher Graduate Diploma/ DVM/ DKM Level 4/ DLKM Level 5.
- At least 1 year’s work experience as a Customer Service Operator or Office Clerk.
- Experience working with MS Office, Excel/data programs attention to details confidentiality.
- Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus.
**Benefits**:
- 5days Working Day (Flexible Working Arrangement)
- 13th Month’s Salary as Incentive
- Periodically, Salary Adjustment, Increment and/or Bonus
- Opportunities for Promotion and New Roles
- Leave (Maternity, Parental & Parent Anniversary Leave)
- Claims (Medical, Meal, Transportation & Accommodation)
- Company Event (Ramadan Iftar & Christmas Gift Exchange Celebration, etc)
- Company Trip
**Working hours**:
- 9:00am - 18:00pm (Monday to Friday)
Pay: RM1,700.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- Bahasa (preferred)
Work Location: In person
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