Food and Beverage Server
2 weeks ago
**COMPANY**
Asiawide sdh.bhd
**LOCATION**
The Lisbon Hotel Malacca
**POSITION**
- Waiter/Waitresses
- Barista
- Bartender
- Kitchen Commis
- Steward
**ABOUT**
Lisbon Hotel Malacca is a 3-star hotel located in the Portuguese Settlement area of Malacca, Malaysia. It offers 48 rooms designed for comfort and convenience, making it suitable for both leisure and business travelers
**ROLE**
Provide and excellent dining service to guests while ensuring a pleasant and efficient experience.
**KEY RESPONSIBILITY**
1. Guest Service:
- Greet guests in a friendly and professional manner.
- Present menus and explain menu items or specials.
- Take food and beverage orders accurately.
2. Order Management:
- Input orders into the POS (Point of Sale) system.
- Coordinate with kitchen and bar staff to ensure timely preparation.
- Serve food and drinks promptly and correctly.
3. Table Maintenance:
- Check on guests during meals to ensure satisfaction.
- Refill drinks and clear dishes when needed.
- Reset tables for the next guests.
4. Cleanliness & Setup:
- Set up dining areas before service (e.g., place settings, condiments).
- Maintain cleanliness of tables and service areas.
- Follow hygiene and safety regulations.
5. Payment Handling:
- Present the bill and handle payments (cash, credit, room charge, etc.).
- Process receipts and ensure correct billing.
6. Customer Satisfaction:
- Handle guest complaints or refer to supervisors.
- Ensure a welcoming and positive guest experience.
- Upsell menu items
**SKILLS REQUIRES**
- Strong communication & interpersonal skills
- Basic knowledge of food and beverage items
- Ability to multitask in a fast-paced environment
- Attention to detail
- Teamwork and cooperation
- Basic math and POS skills
Pay: RM1,600.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Early shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs
Work Location: In person
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