Shop Assistant- Alor Setar

5 days ago

Alor Setar, Malaysia Paracell M Sdn Bhd Full time

Position**:Shop Assistant**
Contract: 9 months (maternity staff replacement)

**Responsibilities**:

- Handles all inquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with processes and guidelines. Follow up with customers where necessary and close the loop timely.
- Be customer focused and go extra mile for customers.
- Comply to stores SOPP and Way of Work.
- Be a part in making sure store is at tip top condition, neat and tidy, displays are in good condition and to highlight to Store Head if there is anything not working well

**Requirements**:

- SPM, preferably diploma, STPM or degree.
- Digital savvy with working knowledge of mobile and digital apps
- Experience in a retail environment will be an advantage
- Patient and comfortable dealing with irate or challenging customers
- Loves meeting people and helping people
- Able to work during weekends and public holidays

**Job Types**: Full-time, Contract, Temporary
Contract length: 9 months

**Salary**: RM1,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Application Question(s):

- Are you willing to work on weekend and public holidays?
- Are you fine to work temporary for only 9 months?

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