Customer Services Analyst

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are seeking a proactive and customer-focused Level 1 IT Support Analyst to join our team. The ideal candidate will provide first-line technical support to end-users, manage incident tickets, and...

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together,...

**Job Title : IT Service Desk Analyst** **Salary : RM3,000 - RM4,500 - Basic Salary (Depends on Experience) + (RM200) Fixed Allowance** **Location : Bayan Lepas, Penang** **Key Responsibilities**: - To provide 1st level support and troubleshooting. - To ensure continuous improvement to the job function - To submit daily, weekly, and monthly helpdesk...

Data Informatics Analyst, Customer Data Management (CDM) Become an integral part of creating an exceptional data, governance & operations ecosystem by joining the Global Sales Operations team as a APAC Customer Data Management Analyst. Position: APAC Customer Data Management Analyst Team: APAC Customer Data Management Team (CDM) Department: Global Sales...

**Key Responsibilities**: - Serve as the primary point of contact for customers regarding shipments, orders, and delivery status. - Track and monitor shipments to ensure on-time deliveries and resolve any delays or issues. - Communicate with carriers, suppliers, and warehouses to coordinate logistics operations. - Process customer orders, update shipment...

Position: Junior officerWork Experience: 1-2 years in logisticsWorking Day: Monday to FridayWorking Hour: 8:30am to 6:00pmØ Dealing with customers and local/overseas agent for export and import shipmentØ Dealing with airline for flight booking reservation (for Air export)Ø Dealing with airport terminal for import shipment (for Air import)Ø Dealing with...

Job Responsibility:Assist with administrative duties, including replying to emails and answering phone calls.Prepare documentation related to customs forms.Support customs clearance processes and handle submissions through customs and government portals.Monitor and track shipment status regularly; follow up closely on any discrepancies or delays.Prepare...

**Position Summary** The **IT Technical Support Analyst**provide technical support and assistance to customers, whether on the phone, via remote app, or in person. Their primary responsibility is to ensure a user's overall satisfaction. This person will ensure computer related functions within the company are operating on a 24-hour basis, to provide...

It takes something special to drive the development and implementation of new and exciting products and services. That's a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they...

**Responsibilities**: - Responsible to undertake the total sales administrative functions, in support of the Sales team. - Undertake the Sales Order cycle, such as preparing and processing sales orders, delivery orders, purchase orders and invoicing. - Undertake other order transactions related to loaned units meant for demonstration, samples, returns,...