Operation Manager

**Qualifications**

1. Bachelor degree or above, major in electronics;
2. Over 10 years of experience in plant quality manager or operation manager position, preferred with experience in electronics industry;
3. Familiar with ISO quality system, 8D, FMEA, APQP and other quality management tools;
4. Have a deep understanding of the quality management process, management means and mode of modern enterprises, and dare to accept the challenge of overall quality improvement of entrepreneurship enterprises;
5. Familiar with quality management system and operation rules, careful and rigorous, good at communicating with people, initiative, good team spirit and leadership ability, strong analytical and problem-solving ability, good quality project management ability;
6. Have technical or manufacturing experience in EMS industry;
7. Skillful use of basic office software and excellent oral and written English

**Responsibilities**

**1.Audit**

**1.1 Internal Audit**
- Establish/update framework for regular internal audits of primary and support processes.
- Plan annual internal audit, inform concerned parties, and ensure effective implementation.
- Initiate and organize unplanned internal audits.
- Collaborate with process responsibility to formulate solutions and action plans for audit findings, ensuring regular follow-up.

**1.2External Audit**
- Ensure timely preparation for external audits.
- Take timely action based on conclusions and recommendations of external auditors.

**1.3Vendor Audit/Customer Audit**
- Establish/update supplier/customer audit framework.
- Plan regular audits, inform relevant parties, and ensure effective implementation.

**2.Process Efficiency**
- Monthly review and analysis of KPIs for performance and overall efficiency.

**3.Manage Customer Claims Related to Quality**
- Audit customer requirements on a daily basis.
- Develop/update non-conforming and CAPA procedures.
- Ensure follow-up by all departments.
- Periodically conduct analysis of customer claims, provide analysis conclusions and solutions during management meetings.
- Ensure regular tracking of solution implementation.

**4.Verification**
- Ensure timely process validation according to set requirements and methods.

**5.Environmental Compliance**
- Lead and organize the company’s environmental compliance implementation.

**6.Compliance of Company Policies and Procedures with the Law**
- Audit and formulate company policies and procedures.
- Ensure full implementation of local and company policies and procedures, and compliance with all departmental activities.

**7.Product Documentation and Implementation**
- Develop production documents.
- Develop files for changing orders.

**8.Non-Conformity Management**
- Manage framework and requirements for non-conformity management.

**9.Budget**
- Prepare departmental budgets.
- Ensure activities of all departments align with the budget.

**10.Technological Development Strategy**
- Develop strategy on technological development.
- Ensure effective implementation through annual planning and control.

**11.Improvement and Maintenance of Equipment**
- Regular maintenance and non-planned repair of equipment.
- Equipment improvement, upgrading, and investment.
- Ensure full and timely technical support to meet product quality requirements.

**12.Investment Planning and Implementation**
- Set up requirements and investment priorities for cost-effective equipment replacement.
- Review requests for investment and get approval from General Manager.
- Purchasing/ordering of technical equipment.
- Upgrade/development of technical skills and competencies.
- Ensure timely equipment installation and documentation.

**13.Efficiency Improvement of Technological Processes**
- Regularly analyze possibilities, set up targets for improvement.
- Plan and develop technological processes.
- Ensure regular control and analysis of work time quotas and efficiency of methodology.

**14.Product Technical Development and Implementation**
- Develop test development and test equipment.
- Monitor production documentation.
- Ensure effective customer communication.
- Evaluate change orders and new requests, control technical changes.

**15.Business Intelligence**
- Analyze opportunities/trends.
- Keep updated on new technologies.
- Propose new technologies/methods.

**16.Personnel and Performance Management**
- Establish departmental KPIs.
- Develop reporting framework.
- Plan department resources and identify training needs.
- Ensure implementation of training plans and performance improvement.

**17.Environmental Responsibility**
- Responsible for maintenance and protection of the internal and external environment of the company, and abide by the company’s environmental management policy.

**Salary**: RM18,000.00 - RM25,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

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