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Hooga Hiring for Mid Valley Southkey
2 weeks ago
**Assistant Store Manager**
Job description:
- Partner with the Store Manager to monitor sales performance, analyze trends, and execute strategies to achieve store targets.
- Support in leading and motivating the team to deliver excellent customer service and meet KPIs.
- Guide and coach team members on product knowledge, selling techniques, and customer engagement.
- Assist in staff scheduling, delegation of tasks, and ensuring optimal floor coverage. Maintain high visual merchandising standards and ensure the store is clean, organized, and aligned with brand presentation.
- Help oversee stock control, stock replenishment, and ensure inventory accuracy. Assist in the planning and execution of in-store marketing activities, promotional launches, and events.
- Foster a collaborative and positive team environment by leading through example and providing day-to-day supervision.
- Manage customer concerns and feedback professionally, ensuring timely and effective resolutions.
- Perform store administrative tasks such as reporting, documentation, and staff attendance tracking when required.
- Act as the Store Manager’s representative in their absence, ensuring smooth store operations.
**Sales Associate**
Job description:
- Understand customers' needs and provide product recommendations based on the assigned product category.
- Maintain a strong knowledge of product features, promotions, and new arrivals.
- Ensure a welcoming shopping environment by offering proactive and friendly service.
- Ensure products are well-stocked, neatly displayed, and visually appealing.
- Maintain cleanliness and organization in the store.
- Support additional tasks and responsibilities assigned by the Store Manager
Pay: RM1,800.00 - RM4,500.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Parental leave
**Experience**:
- Cashier: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
