Premium Executive

3 days ago

Petaling Jaya, Malaysia Richdale International Executive Search Full time

**Job Summary**

As a Premium Executive, you will be responsible for managing and developing relationships with clients who have the potential to upgrade to Priority status, drawn from our existing Personal and Premium client base. Through proactive outbound call activities, you will deliver exceptional customer service, offering tailored financial solutions while ensuring compliance with operational risk management and regulatory requirements.

**Responsibilities**:

- Able to identify and upgrade potential Priority clients from existing Personal/Premium base of clients
- You have to refer and up-sell and an array of financial and related products to existing Priority customers through telemarketing distribution and initiative. (i.e. Wealth and Deposits)
- You have to be responsible in meeting individual quarterly Key Performance Indicators (KPIs).
- Foster good relationship with customer and provide high level of quality service in managing customer’s inquiries and needs and feedback during sales solicitation.
- Keep abreast of competitor’s activities and products.
- Able to handle customer issues (if any) that may arise during sales call and provide workable resolution to avoid customer’s dissatisfaction or any disputes.
- You have to carry out ad-hoc duty as directed by the management.

**Job Requirements**:

- You must possess at least a SPM (Passed)
- You must have an experienced in banking tele sales environment, having an exposure in retail banking branch setting is an added advantage.
- You must have an excellent communication and interpersonal skills, able to present clearly and persuasively.
- Enthusiastic, aggressive, self-motivation attitude and coupled with desire to succeed and strive for the best-in-class sales results.
- You must able to work under pressure and highly intense sales environment
- Articulate well in English is a plus

Pay: RM3,800.00 - RM4,800.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay

Work Location: In person

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