Client Relation

6 days ago

Kuala Lumpur, Malaysia Excella Business Solution Sdn. Bhd. Full time

**Overview**

**Job Scope**

Full Time (Work From Home Arrangement)

**Salary**

RM3500.00 - RM4500.00 (Depending On Experience)

**Job Descriptions**
- **Listing Updates and Figures**:

- Provide regular updates on open house events and relevant figures.
- Check and share PropNex backend research for data-driven decision-making.
- **Viewing Coordination and Documentation**:

- Prepare comprehensive viewing factsheets for property showings.
- Update accounts and invoices related to property transactions.
- **Client Updates and Relationship Management**:

- Conduct regular market comparisons to inform clients.
- Maintain and update a shared Excel folder for client information.
- Facilitate property viewings and communicate details to agents.
- Coordinate client gifts for birthdays and events.
- **Sales Process**:

- Use Privyr (CRM Tool) to check leads and streamline client interactions.
- Assist sales advisors in the sales process.
- Collaborate with marketing admin for effective marketing plans.
- **Internal Processes**:

- Manage accurate property information for valid owners.
- Handle back-end operations using checklists for smooth processes.
- **Exclusive Listings Preparation**:

- Prepare documents and coordinate media coverage for exclusive listings.
- Collaborate with vendors for property tours to enhance visibility.
- **Financial and People Management**:

- Submit daily and weekly receipts to the accountant.
- Perform monthly reconciliation in Excel for financial accuracy.
- Process payslips for vendors and manage leave records for team members.
- **Operations and Client Figures Updates**:

- Provide weekly updates on operations and client figures to stakeholders.

**Job Requirements**
- **Minimum 1 year experience** or internship in similar role.
- **Proficient in English** (both written and spoken).
- **Approachable** with a passion for interacting with people.
- **Personal laptop** and reliable internet required.
- Strong **organizational and multitasking** skills.
- Excellent **communication** and interpersonal abilities.
- Comfortable with **fully remote** work.
- Thrives in **fast-paced, dynamic** environment.
- Can work **independently** with resilience and integrity.
- People-oriented, enthusiastic about **cold calling, sales,** and efficiency.

**Open For Malaysians Only**

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- How long notice you required to serve your current employer upon resignation?
- Are you comfortable in working from home?

**Experience**:

- Client Servicing: 1 year (required)
- Event Coordination: 1 year (required)

**Language**:

- English (required)

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