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Store Supervisor

2 weeks ago

Semenyih, Malaysia Irkaz Holdings Sdn Bhd Full time

**Job Summary**:

- To lead, motivate, and supervise outlet staff to ensure smooth operations and excellent customer service.
- Monitor sales performance, analyze trends, and develop strategies to achieve sales targets.
- Ensure optimum inventory management by overseeing inventory levels, ordering, and stock rotation to optimize availability and minimize wastage.
- Ensure high standards of customer service, handle customer inquiries and complaints, and resolve issues promptly.
- Assist in financial management by managing store budgets, controlling expenses, and maximizing profitability.
- Ensure compliance with company policies, procedures, and regulations related to safety, hygiene, and legal requirements.
- Train and develop staff to enhance their skills, productivity, and performance.
- Assist in promotions and marketing activities by implement marketing initiatives, promotions, and displays to drive sales and attract customers.
- Assist in preparing and analyzing sales reports, financial statements, and other relevant data to assess performance and make informed decisions.
- Maintain a safe, secure and pleasant environment by enforcing safety protocols and security measures to provide customers’ a positive shopping experience.
- Managing any ad-hoc tasks and projects as and when required.

**Job Requirement**:

- Previous experience in retail management, preferably in the grocery/fresh produce industry would be an added advantage.
- Strong leadership and communication skills.
- Excellent organizational and problem-solving abilities.
- Knowledge of retail operations, inventory management, and customer service principles.
- Ability to work under pressure and adapt to changing priorities.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Application Question(s):

- Basic computer skills/ Kemahiran asas komputer?

Work Location: In person