Desktop Support Analyst

**Position: Desktop Support Analyst ( ArcGIS) - Mandarin Speaker** **Location: Shah Alam** **Tenure: 2-Year Contract (Renewable Basis)** **Working Days: Monday to Friday** **Salary: RM 6,000 - RM 7,000** **Working Hours**: **First 6 Months**: Fixed Night Shift: 5PM - 2AM / 8PM- 6AM/ 10PM-8AM Includes shift and training allowance **After 6...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

**Requirements**: - Strong Analytical and troubleshooting skills - Excellent interpersonal communication skills (both verbal and written) - Ability to work effectively in a fast-paced implementation environment - Proactive to anticipate the needs of production - Team player - Highly organized with an ability to do multi-task - Thrive in a high pressure,...

Tier 1 Support Analyst - Japanese, Shah Alam, Selangor, MalaysiaEsri Malaysia is a multi‐national organization specializing in enterprise software solution for large public sector customers, GLC and corporates in Malaysia. We expanded our business to Malaysia in 1983 and have since developed a loyal customer base leveraging on strong brand recognition,...

**Job Description**: The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely. **Main Responsibilities** -...

**Role and Responsibilities** - Perform desktop, laptop, printing, and peripherals support - Software installation and troubleshooting - Manage Windows 10 & 11, MS Office Applications, network connectivity, printer mapping etc. - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the...

**Position: Implementation Support Analyst** **Basic Salary: RM 2800 - RM 4100** **Allowance: RM 500 Shift + RM 400 Training** **Working Location: Shah Alam** **Tenure: 2 Years Contract (Renewable Basis)** **Working Hour: Night Shift (Fixed)** **Responsibilities**: - Resolve technical issues related to ArcGIS Desktop, ArcGIS Online, ArcGIS Enterprise,...

**Support Center Analyst** **What you’ll be doing** - Determines entitlement of new and existing customers. Research entitlement of equipment to properly set service delivery expectations. - Works closely with over fifty (50+) field engineers, communicating customer problem and tracking of all steps until resolution. - Reporting and special projects as...

Key ResponsibilitiesSet up, configure, and manage IT hardware including servers, desktops, laptops, printers, scanners, and photocopiers.Install, configure, and maintain IT software such as operating systems, Active Directory (AD) services, network connectivity, and business applications.Manage user accounts, emails, and access rights in line with company...

**Key Responsibilities** - **Entry-Level Role**: Supports small site(s) within the country, handling daily ticket resolution and fleet management based on standard KPIs. Typically assists a Site IT Analyst at a larger location and works under close supervision. - **Onsite Technology Support**: Provides in-person IT assistance to employees. - **Technical...