Import & Export Coordinator

**Roles**:

- Oversee and ensure the accuracy and compliance of import and export declarations to prevent penalties and shipment delays.
- Coordinate with internal departments, customers, and external authorities to ensure smooth and efficient logistics operations.
- Monitor and enhance system processes to improve operational efficiency.
- Ensure all required documentation is completed accurately and submitted on time.
- Engage proactively with existing customers to strengthen business relationships and explore potential service opportunities.

**Key Responsibilities**:
**1. Coordination & Documentation**:

- Manage and coordinate import and export documentation, ensuring compliance with customs regulations.
- Review and verify shipment details, including invoices, packing lists, and declarations.

**2. Customs & Regulatory Compliance**:

- Ensure timely and accurate submission of declarations (K1, K2, K3, K8, K9, ZB1, ZB2).
- Liaise with customs authorities and regulatory bodies to address any compliance issues.
- Monitor vessel closing times, customs clearance, and duty payments.

**3. Stakeholder Communication**:

- Act as the main point of contact for customers, shipping lines, and freight forwarders regarding import and export matters.
- Work closely with the transport and operations teams to ensure timely cargo delivery.

**4. Business Engagement & Growth**:

- Proactively follow up with existing customers to enhance service engagement and identify new business opportunities.
- Maintain strong client relationships by understanding their logistics needs and recommending suitable solutions.
- Collaborate with internal teams to ensure seamless execution of customer requests, contributing to business growth.

**5. System & Process Optimization**:

- Manage and update job files in logistics management systems.
- Identify and implement process improvements to enhance department efficiency.
- Ensure accurate data entry and record-keeping for all transactions.

**6. Issue Resolution & Support**:

- Proactively resolve any shipment-related issues, such as delays, documentation errors, or customs rejections.
- Support internal teams with required documentation and compliance updates.
- Perform any other duties assigned by the management to support the logistics operations.
- Coordinate with internal departments, customers, and external authorities to ensure smooth and efficient logistics operations.
- Monitor and enhance system processes to improve operational efficiency.
- Ensure all required documentation is completed accurately and submitted on time.

**Requirements**:

- Must possess at least SPM or above.
- Minimum 2-3 years of experience in logistics, freight forwarding, customs clearance, or import/export operations.
- Familiarity with Malaysian customs regulations, shipping procedures, and international trade compliance.
- Proficient in logistics management systems.
- Excellent communication and coordination skills to liaise with customers, shipping lines, and government agencies.
- Strong problem-solving skills to handle shipment issues and customs clearance challenges.
- Ability to work under tight deadlines and manage multiple tasks efficiently.
- Attention to detail to ensure accuracy in declarations and compliance with regulations.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to generate reports.
- Must be willing to work in Port Klang or other logistics hubs as required.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong understanding of customs clearance processes, HS codes, and regulatory permits.
- Ability to analyze and verify shipping documents, invoices, and customs declarations.

Pay: RM2,300.00 - RM3,200.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Application Question(s):

- What is your expected salary?
- When would you be available to start?
- Would you be interested in handling indoor sales?