Chat Support-japanese Speaker
3 days ago
**Responsibilities**:
- **Japanese Language Support**:
- Provide customer support in Japanese through chat channels.
- Assist customers with inquiries, technical issues, and product-related questions.
- **Problem Resolution**:
- Troubleshoot and resolve customer issues promptly and effectively.
- Escalate complex problems to higher-level support as needed.
- **Customer Interaction**:
- Engage with customers in a professional and friendly manner.
- Ensure a positive customer experience during every interaction.
- **Product Knowledge**:
- Develop a deep understanding of our products and services.
- Stay updated on product changes and updates to provide accurate information.
- **Documentation**:
- Document customer interactions, issues, and resolutions accurately.
- Contribute to the development of knowledge base articles for common issues.
- **Collaboration**:
- Collaborate with cross-functional teams to resolve customer issues.
- Provide feedback to improve products and services based on customer input.
- **Multitasking**:
- Handle multiple chat conversations simultaneously while maintaining quality service.
- **Quality Assurance**:
- Adhere to established quality standards for customer interactions.
- Participate in ongoing training to enhance skills and knowledge.
**Salary**: RM2,178.46 - RM8,240.99 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- 13th month salary
**Language**:
- Japanese (required)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
-
Chat Support
17 hours ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Japanese Speaker Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year...
-
Chat Support japanese Speaker
3 days ago
Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full timeThis is Niharika from Eteam Workforce Sdn Bhd. We are hiring for Japanese speakers to work with one of our clients. Below are the job details - Role - Chat Support - Japanese JLPTN1 / N2 Shift - 24/7 Type - Permanent role. Location - KL Sentral Languages - Japanese and English Qualification and Experience -Freshers and experienced can...
-
Chat Support
1 week ago
Kuala Lumpur, Malaysia growthfn Full timeThe Chat Support Representative - Japanese Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Japanese. The representative will work closely with team members to...
-
Chat Support
1 week ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia **Salary**: Total Package RM 9,900 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 15 Min Requirements: - Degree - Fresher also will do - Diploma - 5 year CS experience : DUTIES AND RESPONSIBILITIES: - Understand customer enquiries...
-
Chat Support Executive
1 week ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Chat Support Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Chat Support - New & Urgent Requirements* Japanese - Chat Support* We are currently #hiring for Customer Service Chat Support Japanese...
-
Chat Support
3 days ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time**Vacancy: - Chat Support - Native Japanese** Location: Kuala Lumpur, Malaysia **Salary**: With Exp: from RM8600 (Basic) + RM1000 (Complexity Allowance) + RM200 (Housing Allowance) Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 3 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...
-
Chat Support-japanese and Vietnamese Speaker
5 days ago
Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time**Job Overview**: We are seeking a highly motivated and talented individual to join our team as a Multilingual Chat Support Representative. In this role, you will be responsible for providing exceptional customer support through chat in both Japanese and Vietnamese languages. Your primary objective will be to assist customers with inquiries, resolve issues,...
-
Japanese Chat Support
3 days ago
Kuala Lumpur, Malaysia Growthfn Full time**Listen to customers to understand their problem or need**- This may require agents to ask appropriate follow-up questions and provide specific information on products and services. - **Provide assistance**- Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them. -...
-
Chat Support
5 days ago
Kuala Lumpur, Malaysia Mango Global Full time**Job Title: Chat Support Executive (Mandarin Speaker)** **Location**: KL Sentral **Salary**: RM 4,000 (Basic - Fixed) + RM 500 (KPI) + up to RM 300 (Shift Allowance) **Working Hours**: Rotational Shifts (24x7) **Working Days**: 5 days a week **Joining Date**: 17 September (Fixed Intake) **Requirements**: - Minimum SPM / Diploma - Fluent in **Mandarin**...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page International (Malaysia) Sdn Bhd Full time 78,000 - 156,000 per yearThe HR & Employee Support Executive (Japanese Speaker) position in the life science industry requires a detail-oriented individual with strong analytical and organizational skills. This role focuses on providing seamless customer service across multiple channels, resolving HR-related queries with professionalism and empathy.Client DetailsThe employer is a...