Hybrid: Operations Coordinator

2 days ago

Shah Alam, Malaysia Australasia Biz Solutions Sdn Bhd Full time

**Location**:Shah Alam, Selangor (Hybrid - 2-3 days in office per week)**
**Australasia**experience in international Airbnb property management achieving superior rental yields for property owners has led us with an exponential growth in successfully managing 150+ properties, hotels and resorts across 6 cities.

**RESPONSIBILITIES**:
**1) Platform & System Management**
- Explore and onboard new booking platforms to expand listing visibility.
- Research and implement efficient tools (channel managers, payment systems, automation).

**2) Pricing & Revenue Optimization**
- Adjust pricing dynamically based on market trends, occupancy rates, and seasonal demand.
- Ensure competitive rates while maximizing revenue.

**3) Operational Coordination**
- Update property details across systems (PMS, Google Drive, OTAs) accurately.
- Liaise with housekeeping, operations, owners, and finance to ensure smooth workflows.
- Troubleshoot booking and guest-related issues with platform support teams.

**4) Ad-Hoc Tasks**
- Assist with reporting, data analysis, and process improvements.
- Handle other duties assigned by the supervisor.

**REQUIREMENTS**:

- Tech-savvy—comfortable exploring new software, channel managers, and automation tools.
- Good in English both written & speaking. Excellent communication for cross-department coordination.
- Minimum 3 years of professional work experience in operations or coordination, preferably in hospitality, property management, or e-commerce platforms
- Strong analytical skills for dynamic pricing and market research.
- Highly organized with multitasking ability in a fast-paced environment.
- Proactive problem-solver with high attention to detail.

Pay: RM2,500.00 - RM3,200.00 per month

**Benefits**:

- Flexible schedule
- Maternity leave
- Opportunities for promotion

Schedule:

- Fixed shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Minimum 3 years of professional work experience in operations or coordination, preferably in hospitality, property management, or e-commerce platforms.

**Education**:

- Diploma/Advanced Diploma (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 07/01/2025

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