Service Crew

2 days ago

Shah Alam, Malaysia Stream Empire Holdings Full time

**JOB SUMMARY**

We are looking for friendly and energetic Service Crew members to join our team. The Service Crew is responsible for providing excellent customer service, assisting in food preparation, and maintaining a clean and welcoming dining environment.

**KEY DUTIES / RESPONSIBILITIES**:

- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Handle POS transactions, process payments, and issue receipts
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Anticipate and service of guests’ requirements before requests if necessary
- Complete opening and closing side work as assigned and has all tables set according to standard
- Understand all food and beverage items offered
- Ascertain a guest’s satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved
- Maintain a high standard of hygiene and sanitation in the working area
- Report any accident or guest complaint immediately, no matter how minor to a manager
- Ability to move tables and chairs, displays or side stations when needed
- Perform other tasks or projects as assigned by outlet management and staff
- Provide quick and attentive assistance to any mishap in the restaurant
- Be flexible in assisting around different areas of the outlet in response to business and client needs

**QUALIFICATIONS**
- At least a SPM or equivalent.
- Experience in food and beverage, café, or restaurant setting is an advantage (fresh graduates welcome to apply).
- Strong communication and customer service skills.
- Ability to work under pressure in a fast-paced environment.
- Team player with a positive attitude and good interpersonal skills.
- Willing to work on shifts, weekends, and holidays.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: Up to RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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