Human Resources Associate

Globalization Partners' automated, AI-driven global employment platform, designed by our technical teams and powered by our worldwide HR experts, enables our customers to hire, onboard, and manage the best talent they can find, anywhere in the world.

As the leader in the Employer of Record industry, we simplify global business by allowing companies to grow to new countries and test new markets compliantly, without the hassle of setting up branch offices or subsidiaries.

With diverse teams all around the world, our people are the heartbeat of the company and the reason why Globalization Partners is a fun and inclusive place to work. We encourage and support personal growth and career development, trust our team members with the autonomy to do their best work, and believe in recognition for a job well done.

Did we mention you can experience all of this while working remotely? As a remote-first employer, we value your experience and skills more than where you are located. Join our collaborative work environment where you can make a real impact and love the work you're doing

**About the position**:As a Human Resources Associate, you will have responsibility for supporting professionals we engage on behalf of our clients throughout the region and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities.

**What you will do**:

- Support key employee life cycle processes such as new professionals, data management, absence managements, transfers, leavers
- Preparing global HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, resignation letters
- Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
- Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
- Communicate and liaise with insurance vendors, local service providers, pension providers, and relevant government agencies to effectively resolve issues, queries, and requests from customers and professionals
- Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
- First point of contact for professionals on any HR related inquiries

**What we are looking for**:

- 2-5 years of HR operations experience
- Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
- Intermediate knowledge of labor legislation throughout Malaysia
- Ability to work in international team comprised of team members in different locations and from different cultures and backgrounds
- Proven work experience in similar human resources positions or as an HR administrator
- Excellent interpersonal skills, with the ability and experience to quickly build rapport and establish trust and understanding of customers, professionals, and global partners
- The ability to understand what is communicated and an urgency to resolve quickly, appropriately, and professionally.
- Experience with a help center support (e.g., Zendesk, etc.) and Salesforce will be an added advantage
- Someone highly reliable and willing to be flexible, and can work independently
- Someone highly organized and capable of multi-tasking

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**About Globalization Partners**

Globalization Partners is the world's leading global employment platform that makes it fast and easy for employers to hire anyone, anywhere, without having to set up international branch offices or subsidiaries.

By using Globalization Partners' proprietary, AI-enabled, automated, and compliant platform, companies can grow revenue faster, improve their access to global talent, and minimize risk. Customers receive around the clock access to the industry's largest and most experienced team of global HR experts who can assist with questions about hiring talent in over 187 countries.

Globalization Partners: Succeed Faster.