Live Chat Customer Service

Customer Service – Digital Live Chat ConsultantJoining Date: 17th November 2025Location: Bangsar SouthAbout the Role:We're looking for a friendly and customer-focused Digital Live Chat Consultant to provide real-time support, efficiently resolve issues, and enhance the digital customer experience. As the first point of contact, you will deliver...

Position Overview:We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence. As a Customer Service Representative, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective...

**Job Title: Virtual Live Chat Operator (Chinese/English)** **Responsibilities**: - Provide customer service and support to clients in a professional and courteous manner. - Answer questions related to our aromatherapy products and services. - Assist clients in placing orders and resolving any issues related to orders. - Document and maintain accurate...

**Job Descriptions**: - Responding to the users' or clients’ inquiries via live chat. Job Requirements: - Good and professional call etiquettes - Proficient in English & BM. Mandarin is an added advantage - Must have a stable Wi-Fi connection (WFH) - Willing to work during weekends **Job Types**: Full-time, Contract **Salary**: RM1,500.00 - RM1,800.00...

**About Us**: At SRG Asia Pacific Sdn Bhd, we are a leading player in the digital customer service industry, known for our cutting-edge solutions and a commitment to excellence. We’re currently expanding our team and are looking for enthusiastic and motivated **Digital Live Chat Experts** to provide exceptional customer service to our valued clients. If...

**Role Overview** Be part of a dynamic team supporting global users in **crypto, forex, and trading platforms,**all via **live chat**. Just real-time solutions for real users across **Asia, Europe, the U.S., and China**. Whether you’re a seasoned CX agent or a bright, fintech-savvy graduate, we’ll train you, support you, and set you up for...

**Join us and be a Pos Malaysia Wira!** At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200 year old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team - someone who is up for the transformation challenge and...

To deliver excellent customer service via socia media (live chat). - Answer / responds to customer inquiries through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked and escalated to next level. - To comply with company's SOP. Demonstrate a strong customer service orientation and take responsibility...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...

About the role This is a full-time customer service role based in Malaysia and offering hybrid arrangement. You will be responsible for providing excellent customer service through live chat and email channels, assisting customers with a variety of queries and requests. No prior experience is required as full training will be