Service Delivery Manager

About the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...

About the role BIPO SERVICE MALAYSIA SDN. BHD.' is seeking a talented and experienced Senior Service Delivery Manager to join our dynamic Shared Service Centre team. As a full-time position based in Kuala Lumpur City Centre, Kuala Lumpur, you will play a crucial role in driving the strategic delivery of our comprehensive suite of services to our valued...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to...

Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

The Assistant Delivery Manager (ADM) is primarily responsible for the delivery of services to a customer or group of customers. The ADM will be responsible for the following: 1. Support the Account Manager in Service Delivery to customers 2. Ensure that all service levels are met and delivered with efficiency. 3. Ensure that customers are satisfied with the...

We are proud to be a reliable international digitalization partner for the Oil & Gas, Renewables, and Ocean Industries, operating across the globe through various office locations. Driven by our ambition to build a next-gen tech company that enables the green energy transition we have set ambitious growth objectives, are expanding our global reach and...

The Service Delivery Manager (SDM) of technology governance is responsible for ensuring that IT services are delivered in a controlled, compliant, and efficient manner aligned with internal policies, regulatory requirements, and best practice frameworks such as ITIL and COBIT. This role acts as a key interface between IT operations, risk and compliance, and...

**Required Technical Skill Set**: - ITSM Tool like Service Now or My Genie - Strong analytical skills with experience in data analysis and reporting - ITIL framework - Major Incident Management - Incident management - Change management - Problem Management - Service Request Management - Stakeholder Management **Must-Have** - 5 years of experience in...

Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...