Nightshift Mandarin Customer Service

Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...

About Us: **Job Overview**: We are looking for passionate & driven **Customer Service Specialist** to join our team. Key responsibilities include optimizing the customer journey to drive conversions and revenue growth, identifying and qualifying leads, understanding customer needs, presenting solutions, building relationships, and ensuring timely and...

**Responsibilities: - ** - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization - Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization - Ensure all inquiries are answered in a...

In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...

**Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia Salary Range: RM3000 - RM4000 **Responsibilities**: - Provide good customer service promptly. - Identify and assess...

Client company: MNC nutrition provider Location: Bangsar South (LRT Kerinchi) Working arrangements: Mon-Fri, 630am-3:30pm Benefits: 13 months salary, performance bonus, hybrid working arrangement, etc... **Job Specs**: - Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

**RESPONSIBILITIES** - Identify and escalate issues appropriately. - Work closely with other relevant department in resolving customer's feedback. - Collect data and update Customer Service Knowledge Base. - Monitor and control numerous concurrent tasks in tandem. - Proactively and independently work to meet targets and goals. - To perform any ad-hoc tasks...