Asst Manager, Fraud Analytics

2 weeks ago


Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Key Responsibilities and Accountabilities:

- Perform short and long term forecasting analysis and standardized fraud analysis
- Make judgments based on practice and precedence, and work within guidelines, under general supervision
- Develop and maintain working knowledge of business/industry standards and practices
- Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
- Identify inconsistencies in data or results, and exchange information in a concise and logical way
- Impact the business directly through the quality of the tasks/services provided
- Providing fair outcomes and fulfilling customer needs at first touch. The prevention of fraud is important, but it should not adversely impact the customer’s transactional experience. Developing strategies and methods that can balance these tasks is the creative part of the job.
- Perfuming an analysis of all service delivery channels from a fraud perspective.
- Preparing a complete fraud management system which includes policies, procedures, priorities, roles and responsibilities.
- Conduct audits to identify areas of non-compliance and initiate solutions to address identified risks.
- Manage compliance resources to ensure efficient operations
- Works with the Credit Compliance department to make sure all policies and procedures are being followed precisely and with no corners are cut.
- Monitor regulations and regulatory change as well as industry best practice and update the Horizon Scanning tracker as appropriate.
- Update and maintain the Briefing Notes Tracker to communicate to department staffs
- Resolution of actions of reported Breach incidents within committed timeline
- Conduct Independent Reviews of key/core dept processes and all gaps identified.
- To drive compliance culture within department
- Conduct regulatory compliance, SAC, CSA, RCSA, breach reporting and etc.

Jobholder Requirements:

- Required skill(s): MS Excel, MS Office, MS Word.
- At least 2 year(s) of working experience e.g. credit risk, fraud analysis and compliance in the related field is required for this position.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._



  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Asst Manager, Fraud Investigation **If you are looking to excel and make a difference, take a closer look at us...** **Job Purpose Summary**: - Ensure Fraud risks are adequately identified, assessed, monitored and controlled in conjunction with the Business and other control functions - Cultivate Compliance culture in Fraud Unit, placing high priority on...

  • Fraud Analytics

    1 day ago


    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Fraud Analytics & Reporting Manager **If you are looking to excel and make a difference, take a closer look at us...** To control bank exposure to risk and financial losses through the process of authorizing transaction usage and overseeing fraud detection for Cards and Internet Banking. Responsible to analyze fraud trends / patterns & Modus Operandi for...


  • Kuala Lumpur, Malaysia foodpanda Malaysia Full time

    **Data Analytics Manager, Risk & Fraud**: **"There is no love sincerer than the love of food." - George Bernard Shaw**: **Do you love food and convenience put together? Then you just might love foodpanda.**: **foodpanda (small 'f') is the world's favorite way to order food online. With hundreds of restaurants ready to receive orders via our website and...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager, Fraud Analytics, Reporting and Compliance (Fraud Management) **If you are looking to excel and make a difference, take a closer look at us...** **Functional - Fraud Dispute Management** - Analysis on fraud trends observed on Credit Card & Debit Card and subsequent propose adjustments on Fraud detection rules overlaid with management customer...


  • Kuala Lumpur, Malaysia Citigroup Full time

    **Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: The Fraud Ops Intermed Analyst is a senior level...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Job Purpose Summary: - Ensure Fraud risks are adequately identified, assessed, monitored and controlled in conjunction with the Business and other control functions - Cultivate Compliance culture in Fraud Unit, placing high priority on effective risk management and adherence to...


  • Kuala Lumpur, Malaysia Aeon Full time

    **Responsibilities**: To conduct desk and field investigation for both issuing and merchant acquiring fraud. - To identify gaps along the processes to minimize fraud risks.- Investigate and resolve any fraud cases with comprehensive findings and recommendations. - Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues. -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time 120,000 - 180,000 per year

    Some careers grow faster than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.At HSBC, our purpose is opening...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Bank Malaysia Berhad Full time 150,000 - 250,000 per year

    Some careers grow faster than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.At HSBC, our purpose is opening...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time 72,000 - 144,000 per year

    Some careers grow faster than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.At HSBC, our purpose is opening...