Warehouse Executive

1 week ago

Bangi, Malaysia DREAMYZA Full time

KEUTAMAAN KEPADA LELAKI

**1. Penerimaan & Pengurusan Stok**
- Menerima, menyemak dan merekod stok masuk / stok keluar ke dalam Google Sheet dan Storehub.
- Menyusun stok mengikut kategori, warna dan saiz serta melabelkan dengan betul.
- Mengemaskini sistem stok (Storehub dan Sellercraft) secara konsisten untuk memastikan padanan yang tepat dengan stok fizikal.

**2. Pengurusan Pesanan Dalam Talian**
- Mengendalikan pesanan dari Shopify, TikTok, Shopee, Website dan Manual Online termasuk:

- Semakan Order ( 10am, 11pm, 12pm ), (2pm, 3pm, 6pm).
- Pickup stok (pastikan sama dgn order)
- QC teliti (tuliskan QC passed pada tag baju)
- Semakan semula order untuk pastikan barang sama dengan order sebelum bungkus (panggil team lain untuk bantu semak)
- Pembungkusan dengan kemas & ambil gambar
- Penyediaan dokumen penghantaran
- Masukkan data penghantaran dalam SendParcel
- Dalam parcel -kad thank you (tulis nama)
- Serahan kepada kurier beserta rekod bukti penyerahan (ambil gambar, sign Rekod Courier/Consignment declaration)
- Memastikan **semua pesanan dihantar dalam tempoh fulfillment bagi setiap platform**:

- Memastikan semua penghantaran adalah tepat dan pantas

**3. Pemeriksaan Kualiti (Quality Check)**
- Menyemak setiap produk dari segi kualiti, saiz dan warna sebelum di pos.
- Mengasingkan barang rosak, cacat atau tersalah saiz dan maklumkan kepada HQ serta dilabel dan direkodkan dengan jelas.

**4. Pengiraan Stok & Audit Inventori**
- Menjalankan pengiraan stok secara berkala (harian/mingguan/bulanan).
- Menyediakan laporan perbandingan antara sistem dan stok fizikal.
- Memastikan kuantiti stok setiap produk di dalam sistem adalah tepat
- Memaklumkan kepada pengurusan sekiranya stok hampir habis.

**5. Penyelenggaraan Stor**
- Menjaga kebersihan, susun atur dan keselamatan kawasan stor.
- Memberi cadangan susun atur baru untuk pengoptimuman ruang.
- Menyemak dan memastikan semua peralatan stor berfungsi dengan baik.

**6. Barang Dikembalikan (Return & Exchange)**
- Mengendalikan barang yang dipulangkan: semakan, merekod semula dalam sistem dan susun semula ke stor. ( rekod exchange)
- Memastikan semua pertukaran direkod dan dihantar semula dalam masa ditetapkan (dalam masa 7 hari dari tarikh terima barang).

**7. Komunikasi Pelanggan (Aduan & Pertukaran)**
- Bertindak mengikut SOP pertukaran dengan sopan dan efisien.
- Menyimpan semua komunikasi dan transaksi sebagai **bukti dan rujukan masa depan**.

**8. Rekod & Dokumentasi Penghantaran**
- Menyediakan dan **menyimpan rekod penghantaran lengkap bagi setiap pesanan**:

- Nombor tracking
- Nama pelanggan
- Tarikh pos/tarikh pungutan _(pickup)_
- Gambar bungkusan
- **Rekod ini wajib disimpan sebagai bukti transaksi dan pertahanan aduan pelanggan atau jika ada violation dari platform tiktok dan shopee.**:

- Memastikan tiada penghantaran dibuat tanpa dokumen atau jejak digital yang sah.

**9. Lain-lain Tugas**
- Memberi latihan asas kepada staf baru atau sambilan.
- Membantu cawangan lain jika perlu (restock besar, audit, kempen).
- Menyokong aktiviti khas atau permintaan HQ secara ad hoc.
- Menyediakan bantuan operasi kepada cawangan lain sekiranya diperlukan untuk penyelarasan stok atau penghantaran.

Pay: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person

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