Specialist - Settlements

Job ID: 31862

Location: Bukit Jalil KL, MY

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 16 Jun 2025

**Job Summary**-
- An experienced operations professional in the banking or financial sector with Securities Services and minimum 6+ years of experience, across digital asset and conventional asset services (client onboarding, securities trade/clear/settlement/corporate actions, billing, payments, regulatory reporting, reconciliation, exception handling and business continuity management) project management, business enablement, business analyst.
- Experience in working with and managing outsourcing partners.
- Demonstrates a passion for digital assets and understanding of blockchain technology and cryptocurrencies.
- Preferably, a track record of leading change and defining operational processes for new busines

**Key Responsibilities**

**Key**:

- To effectively lead, manage and process Standard Chartered Bank digital asset custody transactions (safekeeping, transfer, reconciliations, billing) on daily basis and escalate any exceptions which requires immediate resolution.
- Define, document, implement, and maintain scalable and efficient digital asset operational frameworks.
- Drive continuous quality improvement and automation within digital asset and across conventional assets.
- Manage a growing offshore outsource team and empower the team to take on greater responsibilities.
- Collaborate with stakeholders across the organization to ensure seamless and scalable operations.
- Drive the implementation of new clients, products, and services.
- Support projects around digital assets, blockchain, key custody technology and tokenization
- Form an integral part of the front to back process flow. Review processes and procedures to identify weaknesses/inefficiencies and recommend remedial action as required.
- Work with Compliance to understand new regulatory requirements and ensure we fulfil our obligations.
- Lead hubbing of operations right shoring for FSS markets.

**Others**:

- To undertake periodic self assessment on key controls to access the proper functioning and adequacy of existing controls.
- Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and the management of it.
- To effectively manage and process Standard Chartered Bank and Regional Securities Services custody (conventional + Digital) transactions (Corporate actions, Settlements, Billing) on a daily basis and escalate any transactions which requires immediate resolution.
- Ensure that turnaround times in respect of processing various transactions are met on a constant basis as per agreed SLA with respective units.
- Ensure that all enquiries / complaints are resolved within the agreed turnaround timelines.
- To develop strong working relationship with GBS to ensure that transaction processing across securities services processes are carried out with mínimal risks and with high quality standards.
- To develop key working relationships with internal customers and support units etc.
- Ensure that all internal account reconciliation escalations are addressed on a daily basis and correction entries passed where required e.g. sundry, erroneous, CSA accounts etc.
- To ensure that any nostro un-reconciled entries are escalated are kept to a minimum and are resolved daily.
- Initiate transfer of best practices to/from other processing centers.
- Live the values of SCB at all times.
- To lead and participate in projects initiated for risk-mitigation, service improvement, technology upgrade, regulatory etc.
- Bachelor’s Degree or equivalent
- Min 3-5 years working experience in Financial Markets Operations products and Custody Ops
- Exposure to digital currency settlements is preferred
- Good communication skills verbal and written
- Proficiency in MS Office Suites
- Flexibility working on shifts

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keepi