J - Customer Service / Customer Support [simpang Ampat]

1 week ago

Simpang Ampat, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

Responsibilities:

- Organize and schedule customer orders to an appropriate department
- Handling customer shipment-received Purchase Order
- Prepare monthly forecast report & weekly reschedule report
- Handling all incoming customer queries and questions
- Resolving customer enquiry / concern and related issue
- Well communicate / coordinate and collaborate with cross-functional teams or department to ensure customer orders are met on time
- Adhering to a company's policies and procedures at all times when assisting customers
- Maintain and manage customer files and databases
- Experienced in customer services will be an advantage

**Requirements**:

- Excellent written and verbal communication skills
- Competencies in data entry, analysis, and management
- Keen attention to detail and ability to effectively manage time
- Able to work independently with minimum supervision
- The ability to work in a fast-paced environment
- Good adaptability, sense of responsibility and patience
- Able to perform multitask

If you are interested to apply, kindly submit your updated resume in DOC/PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:
Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +6016-986 9055

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

**Job Types**: Full-time, Permanent

Pay: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- date of birth, current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- engineering background: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)

Work Location: In person

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