Executive, Retail Trainer

1 week ago

Ipoh, Malaysia 7-Eleven Full time

**Job Descriptions**:

- Conduct training for current and new employees, Core Training Program (NETP New Employee Training Program & NMTP-New Manager Training Program), Food Handler Training & QA PRP Training, Foreign Worker Training, New Rollouts (New process & Service Rollouts), ISE (Instore Experience) and other required training programs.
- Ensure all current and new employees complete On The Job Training (OJT) and attend all Core Training Program, Food Handler Training & QA PRP Training, New Rollouts and other required training programs (refer 7Academy) then assess to certify the new employees if they meet requirements of the programs.
- Conduct and follow-up on any ad-hoc training required.
- Responsible for executing all new training programs including New Processes andsService Rollouts.
- Prepare training tools and materials before training programs commence and maintain proper records of all trainees who have completed training.
- Provide recommendations to Store Training Manager regarding training matters, necessary updates or revisions for training materials.
- Build and maintain consistent communications with Operations Team and Store Training.
- Evaluate trainees level of competencies and update relevant Operations Team about Store Training.
- Planning and scheduled monthly activity plan for all training classes and implement corrective coaching whenever necessary during store visit.
- Participate in Store Training initiatives and other trainings planned as and when required.
- Properly maintain all training equipment, tools and furniture in the assigned training facility.
- Update and maintain all training records, materials and training aids accordingly and on a timely basis. Prepare all weekly or monthly training reports/results of training and submit to Operations Team and Store Training on a timely basis.
- Perform any other duties and responsibilities as and when required by the management.
- Handle SLDN Apprentice & Coach intake by region.
- Follow up on Apprentice Progress and conduct verification on complication of Logbook & Conduct Exam by CU.
- To perform any other work as and when required.

**Job Requirements**:

- Diploma/Degree in any related field especially Food Science, Food Technology, HR and Business Admin.
- Minimum 2 years’ experience in Retail Operations preferably with supervisory experience.
- Minimum 1 year in training.
- Good understanding of Business Management and Merchandising.
- Familiar with Microsoft Office.
- Possess good presentation skills.
- Able to work under pressure.
- Able to manage, present and address large audience.
- Able to converse in Bahasa Malaysia and English.

**Job Types**: Full-time, Permanent

Pay: Up to RM3,200.00 per month

Work Location: In person

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